La Casa De La Playa

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Property Desc:

Property Location Located in Playa del Carmen, La Casa de la Playa by Xcaret - All Inclusive Adults Only is by the ocean, within a 10-minute drive of Xplor Theme Park and Xcaret Eco Theme Park. This 5-star hotel is 4.7 mi (7.5 km) from Playa del Carmen Maritime Terminal and 5 mi (8.1 km) from Playa del Carmen Main Beach.

Rooms Treat yourself to a stay in one of the 63 individually decorated guestrooms, featuring private pools and Smart televisions. Rooms have private balconies. Complimentary wireless Internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature jetted bathtubs and rainfall showerheads.

Amenities

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a complimentary water park, an outdoor pool, and a lazy river. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and gift shops/newsstands.

Dining All-inclusive rates are available at this hotel. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Grab a bite to eat at one of the hotel's 4 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 5 bars/lounges.

Business, Other Amenities

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. This hotel has 4 meeting rooms available for events. A roundtrip airport shuttle is complimentary (available 24 hours).

Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

Xplor Theme Park - 2.4 km / 1.5 mi
Xenses Park - 2.7 km / 1.7 mi
Xcaret Eco Theme Park - 2.9 km / 1.8 mi
Cenote Santa Cruz - 3.4 km / 2.1 mi
Río Secreto - 3.9 km / 2.4 mi
Ferry to Cozumel - 6 km / 3.7 mi
Xaman Ha Aviary - 7.1 km / 4.4 mi
Paseo del Carmen - 7.2 km / 4.5 mi
Cenote Chaak Tun - 7.4 km / 4.6 mi
Playa del Carmen Maritime Terminal - 7.5 km / 4.7 mi
Plaza Paraiso - 7.9 km / 4.9 mi
Mercado Playa del Carmen - 8 km / 5 mi
Playa del Carmen Main Beach - 8.1 km / 5 mi
3D Museum of Wonders - 8.1 km / 5.1 mi
Playacar Golf Club - 8.2 km / 5.1 mi

The nearest airports are:
Cancun Intl. Airport (CUN) - 62.9 km / 39.1 mi
Cozumel Intl. Airport (CZM) - 30.9 km / 19.2 mi

The preferred airport for La Casa de la Playa by Xcaret - All Inclusive Adults Only is Cancun Intl. Airport (CUN).

House Rules

Children welcome

Pets welcome (restrictions apply)

No smoking

Minimum guest age - 18

Spoken Languages

Portuguese

English

French

Spanish

Know Before You Go:

• Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24.
• A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.
• Guests under 18 years old are not permitted at this adults-only property.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
• This property advises that enhanced cleaning and guest safety measures are currently in place.
• The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
• Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.
• Contactless check-in and contactless check-out are available.
• Enhanced food service safety measures are in place.
• Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.
• On-site antigen/rapid COVID-19 testing is available for free, and PCR COVID-19 testing is available for a USD 140 fee; reservations are required for on-site testing.
• This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).
• This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Fees:

• Pet fee: USD 150 per pet, per stay
• Service animals are exempt from fees
• Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Checkin Instructions:

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, and cash
• Safety features at this property include a fire extinguisher, a smoke detector, and a security system
• Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Special Checkin Instructions:

This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Checkin Time:

3:00 PM

Checkin End Time:

midnight

Checkin Minimum Age:

18

Checkout Time:

12:00 PM