Pan Pacific Hanoi

1 Thanh Nien Road, Hanoi, Vietnam
Good
849 reviews
8.8

Check-in dates

07.10.2026
to
08.10.2026

Guests and Rooms

2 adults · 0 children · 1 room
Location

A stay at Pan Pacific Hanoi places you in the heart of Hanoi, steps from West Lake and a 2-minute drive from Ho Chi Minh Mausoleum. This family-friendly hotel is 1.2 mi (1.9 km) from Dong Xuan Market and 1.4 mi (2.2 km) from Quan Chuong Gate.

Amenities

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as an indoor pool, a sauna, and a 24-hour fitness center. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).

Rooms

Make yourself at home in one of the 328 guestrooms featuring minibars and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.

Dining

Enjoy international cuisine at Pacifica, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Buffet breakfasts are available daily from 6 AM to 10 AM for a fee.

Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

West Lake - 0.1 km / 0.1 mi
Tran Quoc Pagoda - 0.4 km / 0.3 mi
Quan Thanh Temple - 0.9 km / 0.6 mi
Hanoi Botanical Garden - 1.3 km / 0.8 mi
Hang Dau Water Tower - 1.6 km / 1 mi
Ba Dinh Square - 1.7 km / 1.1 mi
Ho Chi Minh Mausoleum - 1.7 km / 1.1 mi
Presidential Palace - 1.8 km / 1.1 mi
Dong Xuan Market - 1.9 km / 1.1 mi
Thang Long Citadel - 1.9 km / 1.2 mi
One Pillar Pagoda - 2 km / 1.2 mi
Hang Ma Street - 2 km / 1.3 mi
Imperial Citadel of Thang Long - 2.1 km / 1.3 mi
Syrena Shopping Center - 2.1 km / 1.3 mi
Quan Chuong Gate - 2.3 km / 1.4 mi

The preferred airport for Pan Pacific Hanoi is Noi Bai Intl. Airport (HAN) - 22.5 km / 14 mi

Business Amenities

Featured amenities include complimentary wired internet access, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Hanoi? This hotel has 13143 square feet (1221 square meters) of space consisting of a conference center and 6 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.

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Facilities

Dry cleaning/laundry service
Shopping on site
Babysitting or childcare (surcharge)
No single-use plastic straws
Number of meeting rooms - 6
Conference space size (meters) - 1221
Free wired internet
Biodegradable/compostable straws
Free WiFi
Number of bars/lounges - 2
Designated smoking areas
Number of indoor pools - 1
Tours/ticket assistance
Rooftop terrace
Airport transportation (surcharge)
Accessible airport shuttle
No accessible shuttle
Conference center
Breakfast available (surcharge)
Barbecue grill(s)
Number of coffee shops/cafes - 1
Laundry facilities
Elevator
Fitness facilities
Wheelchair accessible (may have limitations)
Banquet hall
Ballroom
Wheelchair accessible
Wheelchair-accessible concierge desk
Spa treatment room(s)
Free newspapers in lobby
Wedding services
Full-service spa
24-hour fitness facilities
Supervised childcare/activities (surcharge)
Elevator door width (inches) - 39
Water-efficient toilets only
Elevator door width (centimeters) - 100
Luggage storage
24-hour front desk
Number of restaurants - 2
Library
Spa services on site
Safe-deposit box at front desk
Snack bar/deli
Sauna
Steam room
Free self parking
Conference space
Free valet parking
Terrace
Hair salon
Pool sun loungers
ATM/banking
Conference space size (feet) - 13143
Concierge services

Helpful Information

Check-in / Check-out
Check-in from: 2:00 PM
Check-out until: 12:00 PM
Additional check-in information
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards, debit cards, and cash
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Safety features at this property include a fire extinguisher, a security system, and a first aid kit
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Check-in Special Instructions
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
Optional Fees
  • Fee for buffet breakfast: approximately USD 23.1 for adults and USD 11.55 for children
  • Airport shuttle fee: USD 75 per vehicle (one-way, maximum occupancy 3)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 58 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Know Before You Go
  • One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.

Guest rating

8.8
Good
849 reviews
Value
8.6
Comfort
8.8
Overall
8.8
Quality
10.0
Service
9.0
Location
8.0
Amenities
8.8
Condition
8.6
Cleanliness
9.0
Neighborhood
8.0
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