Sheraton New Orleans

500 Canal Street, New Orleans, USA
Good
906 reviews
8.4

Check-in dates

07.10.2026
to
08.10.2026

Guests and Rooms

2 adults · 0 children · 1 room
Location

With a stay at Sheraton New Orleans Hotel, you'll be centrally located in New Orleans, steps from Canal Street and 4 minutes by foot from Bourbon Street. This hotel is 0.3 mi (0.4 km) from Caesars New Orleans Casino and 0.7 mi (1.2 km) from Ernest N. Morial Convention Center.

Amenities

Take advantage of recreation opportunities including an outdoor pool and a 24-hour fitness center. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.

Rooms

Stay in one of 1110 guestrooms featuring LCD televisions. Your pillowtop bed comes with down comforters and premium bedding. Cable programming provides entertainment, and wired and wireless internet access is available for a surcharge. Private bathrooms have complimentary toiletries and hair dryers.

Dining

Stop by the hotel's restaurant, Roux Bistro, for lunch. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Wrap up your day with a drink at the bar/lounge. Full breakfasts are available daily from 6:30 AM to 11:00 AM for a fee.

Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

The Sazerac House - 0.1 km / 0.1 mi
Canal Street - 0.1 km / 0.1 mi
Decatur Street - 0.1 km / 0.1 mi
Royal Street - 0.2 km / 0.1 mi
Audubon Insectarium - 0.2 km / 0.1 mi
The Shops at Canal Place - 0.3 km / 0.2 mi
Bourbon Street - 0.3 km / 0.2 mi
Caesars New Orleans Casino - 0.4 km / 0.3 mi
Lafayette Square - 0.5 km / 0.3 mi
Napoleon House - 0.5 km / 0.3 mi
French Quarter Visitor Center - 0.5 km / 0.3 mi
New Orleans Musical Legends Park - 0.5 km / 0.3 mi
New Orleans Jazz Museum - 0.6 km / 0.3 mi
New Orleans Pharmacy Museum - 0.6 km / 0.3 mi
Woldenberg Park - 0.6 km / 0.4 mi

The preferred airport for Sheraton New Orleans Hotel is Louis Armstrong New Orleans Intl. Airport (MSY) - 26.1 km / 16.2 mi

Business Amenities

Featured amenities include a business center, limo/town car service, and express check-out. Planning an event in New Orleans? This hotel has 105996 square feet (9847 square meters) of space consisting of conference space and 60 meeting rooms.

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Facilities

Dry cleaning/laundry service
Gift shops or newsstand
Shopping on site
Comprehensive recycling policy
Bulk dispenser for toiletries
Vegetarian breakfast available
Grey water recycling system
Biodegradable/compostable stirrers
No single-use plastic straws
No single-use plastic soda bottles
Number of meeting rooms - 60
No single-use plastic stirrers
Conference space size (meters) - 9847
Reusable cups only
Reusable tableware only
Biodegradable/compostable straws
Limo or town car service available
No single-use plastic water bottles
Free WiFi
Number of bars/lounges - 1
Number of outdoor pools - 1
Braille or raised signage
Assistive listening devices available
Wheelchair accessible parking
Tours/ticket assistance
All property's electricity comes from renewable sources
Comprehensive food waste policy
Energy-saving switches
Eco-friendly toiletries
Vegetable garden
At least 80% of all lighting comes from LEDs
Eco-friendly cleaning products provided
Recycling
LED light bulbs
Vegan menu options available
No accessible shuttle
Vegetarian menu options available
Wheelchair-accessible on-site restaurant
Visual alarms in hallways
Multilingual staff
Water dispenser
Electric car charging station
Breakfast available (surcharge)
Wheelchair-accessible meeting spaces/business center
Number of coffee shops/cafes - 1
Coffee/tea in common areas
Laundry facilities
Elevator
Fitness facilities
Double-glazing on all windows
Locally-sourced food on site (80% or more)
Sustainability/community reinvestment (10% revenue or more)
Guest education on local ecosystems and culture
Annual carbon offsets
Organic food
Showcase for local artists
Wheelchair accessible (may have limitations)
Banquet hall
Ballroom
Humane animal treatment
Locally-owned & organized tours & activities
Wheelchair-accessible path to elevator
Change of bed sheets (on request)
Valet for wheelchair-equipped vehicle
Wheelchair-accessible registration desk
Wheelchair-accessible fitness center
Television in common areas
Change of towels (on request)
Free newspapers in lobby
Wedding services
24-hour fitness facilities
Water-efficient showers only
Luggage storage
Express check-out
Porter/bellhop
Business center
24-hour front desk
Number of restaurants - 1
Housekeeping on request
Smoke-free property
Safe-deposit box at front desk
Conference space
Valet parking (surcharge)
Computer station
Wheelchair accessible path of travel
ATM/banking
Conference space size (feet) - 105996
Concierge services

Helpful Information

Check-in / Check-out
Check-in from: 4:00 PM
Check-out until: 11:00 AM
Additional check-in information
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • This property uses a grey water recycling system
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Check-in Special Instructions
Front desk staff will greet guests on arrival.
Optional Fees
  • Fee for full breakfast: approximately USD 24 per person
  • Fee for in-room wireless internet: USD 12.95 per night (rates may vary)
  • Fee for in-room wired internet: USD 16.95 per day (rates may vary)
  • Self parking fee: USD 42 per night
  • Valet parking fee: USD 52 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Know Before You Go
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
  • Parking height restrictions apply.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Guest rating

8.4
Good
906 reviews
Comfort
8.8
Overall
8.4
Service
8.6
Amenities
8.2
Condition
8.4
Cleanliness
8.6
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