Crowne Plaza Indianapolis Downtown Union Station

123 West Louisiana Street, Indianapolis, USA
Good
933 reviews
8.6

Check-in dates

07.10.2026
to
08.10.2026

Guests and Rooms

2 adults · 0 children · 1 room
Location

With a stay at Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG, you'll be centrally located in Indianapolis, within a 5-minute walk of Indiana Convention Center and Lucas Oil Stadium. This hotel is 0.4 mi (0.6 km) from Gainbridge Fieldhouse and 3.5 mi (5.6 km) from Children's Museum of Indianapolis.

Amenities

Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and concierge services. This hotel also features gift shops/newsstands, discounted use of a nearby fitness facility, and a ballroom.

Rooms

Make yourself at home in one of the 273 air-conditioned rooms featuring refrigerators. Satellite programming and video-game consoles are provided for your entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.

Dining

Enjoy American cuisine at 123 West, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are available daily from 6:30 AM to 11 AM for a fee.

Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

Indiana Convention Center - 0.2 km / 0.1 mi
Circle Center Mall - 0.3 km / 0.2 mi
St. John the Evangelist Catholic Church - 0.3 km / 0.2 mi
Lucas Oil Stadium - 0.4 km / 0.2 mi
Indiana Repertory Theatre - 0.6 km / 0.4 mi
Gainbridge Fieldhouse - 0.6 km / 0.4 mi
Monument Circle - 0.8 km / 0.5 mi
Hilbert Circle Theatre - 0.8 km / 0.5 mi
Indiana State Capitol - 0.8 km / 0.5 mi
Soldiers and Sailors Monument - 0.9 km / 0.6 mi
White River State Park - 1 km / 0.6 mi
Central Canal - 1.1 km / 0.7 mi
Eiteljorg Museum - 1.1 km / 0.7 mi
Victory Field - 1.1 km / 0.7 mi
NCAA Hall of Champions - 1.2 km / 0.7 mi

The nearest major airport is Indianapolis Intl. Airport (IND) - 21.5 km / 13.3 mi

Business Amenities

Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Indianapolis? This hotel has 55000 square feet (5110 square meters) of space consisting of conference space and 22 meeting rooms.

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Facilities

Dry cleaning/laundry service
Gift shops or newsstand
Comprehensive recycling policy
Vegetarian breakfast available
Number of meeting rooms - 22
Conference space size (meters) - 5110
Free WiFi
Number of bars/lounges - 1
Braille or raised signage
Assistive listening devices available
Wheelchair accessible parking
Tours/ticket assistance
Recycling
Vegan menu options available
Vegetarian menu options available
Wheelchair-accessible on-site restaurant
Multilingual staff
Breakfast available (surcharge)
Wheelchair-accessible meeting spaces/business center
Coffee/tea in common areas
Laundry facilities
Elevator
Fitness facilities
Wheelchair accessible (may have limitations)
Banquet hall
Ballroom
Vending machine
Express check-in
Change of bed sheets (on request)
Wheelchair-accessible registration desk
Wheelchair-accessible fitness center
Change of towels (on request)
Internet access in public areas - high speed
Free newspapers in lobby
24-hour fitness facilities
Water-efficient showers only
Luggage storage
Express check-out
Porter/bellhop
24-hour front desk
Number of restaurants - 2
Housekeeping on request
Smoke-free property
Safe-deposit box at front desk
Use of nearby fitness center (discount)
Conference space
Valet parking (surcharge)
Wheelchair accessible path of travel
ATM/banking
Conference space size (feet) - 55000
24-hour business center
Concierge services

Helpful Information

Check-in / Check-out
Check-in from: 3:00 PM
Check-out until: 11:00 AM
Additional check-in information
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Noise-free guestrooms cannot be guaranteed
  • Safety features at this property include a fire extinguisher, a security system, and a first aid kit
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Check-in Special Instructions
Front desk staff will greet guests on arrival. Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests. Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Optional Fees
  • Fee for full breakfast: approximately USD 5.00 to 15.00 per person
  • Valet parking fee: USD 45 per day (in/out privileges)
  • An in-room refrigerator is available for an additional fee
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Know Before You Go
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • A car is recommended for transportation to and from this property.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Guest rating

8.6
Good
933 reviews
Comfort
8.6
Overall
8.6
Service
8.8
Amenities
8.4
Condition
8.8
Cleanliness
9.0
Neighborhood
9.4
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