Novotel London Excel

7 Western Gateway, London, United Kingdom
Good
978 reviews
8.6

Check-in dates

07.10.2026
to
08.10.2026

Guests and Rooms

2 adults · 0 children · 1 room
Location

With a stay at Novotel London ExCeL in London (Docklands), you'll be within a 5-minute walk of ExCeL Exhibition Centre and Royal Victoria Bridge. This hotel is 0.2 mi (0.3 km) from IFS Cloud Royal Docks Station and 0.3 mi (0.5 km) from The Crystal.

Amenities

Be sure to enjoy recreational amenities including a sauna and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and a television in a common area.

Rooms

Make yourself at home in one of the 257 guestrooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Dining

Stop by the hotel's restaurant, Upper Deck, for lunch or dinner. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 10 AM for a fee.

Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

ExCeL Exhibition Centre - 0.2 km / 0.1 mi
Royal Victoria Bridge - 0.3 km / 0.2 mi
IFS Cloud Royal Docks Station - 0.4 km / 0.2 mi
The Crystal - 0.5 km / 0.3 mi
Thames Barrier Park - 1.3 km / 0.8 mi
ISKCON Bhaktivedanta Manor - 1.5 km / 0.9 mi
O2 Arena - 3.2 km / 2 mi
IFS Cloud Greenwich Peninsula Station - 3.2 km / 2 mi
Thames River - 3.5 km / 2.2 mi
ABBA Arena - 5 km / 3.1 mi
London Stadium - 5.8 km / 3.6 mi
Queen Elizabeth Olympic Park - 5.8 km / 3.6 mi
Westfield Stratford City - 6 km / 3.7 mi
Greenwich Park - 6.8 km / 4.2 mi
Brick Lane - 7.2 km / 4.5 mi

The nearest airports are:
London City Airport (LCY) - 3.8 km / 2.3 mi
Heathrow Airport (LHR) - 102.5 km / 63.7 mi
Gatwick Airport (LGW) - 80.8 km / 50.2 mi
Stansted Airport (STN) - 56.1 km / 34.9 mi
London (SEN-Southend) - 58 km / 36 mi

The preferred airport for Novotel London ExCeL is London City Airport (LCY).

Business Amenities

Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in London? This hotel has 4532 square feet (421 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.

National Ratings

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

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Facilities

Dry cleaning/laundry service
Comprehensive recycling policy
Bulk dispenser for toiletries
Vegetarian breakfast available
Biodegradable/compostable stirrers
No single-use plastic straws
No single-use plastic soda bottles
No single-use plastic stirrers
Conference space size (meters) - 421
Reusable cups only
Reusable tableware only
Biodegradable/compostable straws
Sailing nearby
No single-use plastic water bottles
Free WiFi
Number of bars/lounges - 1
Assistive listening devices available
Wheelchair accessible parking
Tours/ticket assistance
Comprehensive food waste policy
Energy-saving switches
Eco-friendly toiletries
At least 80% of all lighting comes from LEDs
Eco-friendly cleaning products provided
Recycling
LED light bulbs
Vegan menu options available
Vegetarian menu options available
Wheelchair-accessible on-site restaurant
Multilingual staff
Wheelchairs available on site
Breakfast available (surcharge)
Wheelchair-accessible meeting spaces/business center
Number of coffee shops/cafes - 1
Coffee/tea in common areas
Laundry facilities
Elevator
Fitness facilities
Double-glazing on all windows
Guest education on local ecosystems and culture
Wheelchair accessible (may have limitations)
Banquet hall
Humane animal treatment
Wheelchair-accessible path to elevator
Meeting rooms
Change of bed sheets (on request)
Wheelchair-accessible registration desk
Wheelchair-accessible fitness center
Television in common areas
Wheelchair-accessible public washroom
Change of towels (on request)
Free newspapers in lobby
Water-efficient showers only
Luggage storage
Business center
24-hour front desk
Number of restaurants - 1
Housekeeping on request
Smoke-free property
Safe-deposit box at front desk
Sauna
Steam room
Self parking (surcharge)
Conference space
Terrace
ATM/banking
Conference space size (feet) - 4532
Concierge services

Helpful Information

Check-in / Check-out
Check-in from: 3:00 PM
Check-out until: 12:00 PM
Additional check-in information
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards and debit cards; cash is not accepted
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Check-in Special Instructions
Front desk staff will greet guests on arrival.
Optional Fees
  • Fee for buffet breakfast: approximately GBP 18.10 per person
  • Self parking fee: GBP 25 per night (in/out privileges)
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Know Before You Go
  • Up to 2 children 16 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
  • Contactless check-out is available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Guest rating

8.6
Good
978 reviews
Comfort
8.8
Overall
8.6
Service
8.8
Amenities
8.2
Condition
8.6
Cleanliness
8.8
Neighborhood
8.6
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