Best Western Palace Hotel & Casino

Central Promenade, Douglas, United Kingdom
Good
736 reviews
7.4

Check-in dates

07.10.2026
to
08.10.2026

Guests and Rooms

2 adults · 0 children · 1 room
Location

When you a stay at Best Western Palace Hotel & Casino in Douglas, you'll be on the beach, just steps from Douglas Beach and Palace Casino. This beach hotel is 0.4 mi (0.6 km) from Douglas Bay Horse Tramway and 0.7 mi (1.1 km) from Gaiety Theatre.

Amenities

Take time to pamper yourself with a visit to the full-service spa. Gambling sorts can try their luck at the casino, while others may prefer a health club or an indoor pool. Additional features at this hotel include complimentary wireless internet access, wedding services, and a television in a common area.

Rooms

Stay in one of 133 guestrooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.

Dining

Grab a bite at Paragon Restaurant, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7 AM to 10 AM for a fee.

Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

Douglas Beach - 0.1 km / 0.1 mi
Palace Casino - 0.1 km / 0.1 mi
Douglas Bay Horse Tramway - 0.6 km / 0.4 mi
Gaiety Theatre - 1 km / 0.6 mi
Onchan Pleasure Park - 1.4 km / 0.9 mi
Summerhill Glen - 1.5 km / 0.9 mi
Manx Museum - 1.6 km / 1 mi
Port Jack Glen - 1.7 km / 1 mi
Tynwald - 1.7 km / 1 mi
Tower of Refuge - 2.1 km / 1.3 mi
Studio Theatre - 2.2 km / 1.3 mi
Great Union Camera Obscura - 2.9 km / 1.8 mi
National Sports Centre - 3.5 km / 2.2 mi
Port Soderick Glen - 9.2 km / 5.7 mi
Laxey Beach - 9.7 km / 6 mi

The preferred airport for Best Western Palace Hotel & Casino is Isle of Man (IOM) - 15.8 km / 9.8 mi

Business Amenities

Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this hotel consist of a conference center and meeting rooms. Self parking (subject to charges) is available onsite.

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Facilities

Dry cleaning/laundry service
Wheelchair accessible (may have limitations)
Banquet hall
Wheelchair-accessible concierge desk
Wheelchair-accessible path to elevator
Meeting rooms
Wheelchair-accessible registration desk
Television in common areas
Free WiFi
Wheelchair-accessible public washroom
Number of bars/lounges - 1
Number of hot tubs - 1
Health club
Well-lit path to entrance
Number of indoor pools - 1
Stair-free path to entrance
Wheelchair accessible parking
Free newspapers in lobby
Wedding services
Full-service spa
Wheelchair-accessible lounge
Wheelchair-accessible on-site restaurant
Luggage storage
Business center
Conference center
24-hour front desk
Breakfast available (surcharge)
Number of restaurants - 2
Spa services on site
Safe-deposit box at front desk
Snack bar/deli
Sauna
Laundry facilities
Steam room
Casino
Elevator
Self parking (surcharge)
Conference space
Computer station
Pool sun loungers
Wheelchair accessible path of travel
ATM/banking

Helpful Information

Check-in / Check-out
Check-in from: 4:00 PM
Check-out until: 11:00 AM
Additional check-in information
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Check-in Special Instructions
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.
Optional Fees
  • Fee for buffet breakfast: approximately GBP 12.95 per person
  • Self parking fee: GBP 4 per day
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Know Before You Go
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guest rating

7.4
Good
736 reviews
Value
6.4
Comfort
7.2
Overall
7.4
Service
7.8
Location
8.4
Amenities
7.4
Condition
6.6
Cleanliness
7.8
Neighborhood
7.8
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