Best Western Pontypool Metro Hotel

Lower Mill Field, Pontypool, United Kingdom
Good
763 reviews
8.6

Check-in dates

07.10.2026
to
08.10.2026

Guests and Rooms

2 adults · 0 children · 1 room
Location

A stay at Best Western Pontypool Metro Hotel places you in the heart of Pontypool, within a 5-minute drive of Pontypool Park and Shell Grotto. This hotel is 11.6 mi (18.7 km) from Brecon Beacons National Park and 2.5 mi (4.1 km) from G-Force Karting.

Amenities

Take in the views from a garden and make use of amenities such as complimentary wireless internet access and concierge services. Additional amenities at this hotel include a television in a common area and a vending machine.

Rooms

Stay in one of 53 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.

Dining

Grab a bite to eat at the hotel's diner, which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Continental breakfasts are available daily from 7 AM to 9 AM for a fee.

Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

Pontypool Park - 1.1 km / 0.7 mi
Shell Grotto - 1.8 km / 1.1 mi
Grosmont Castle - 3.5 km / 2.2 mi
G-Force Karting - 4.5 km / 2.8 mi
Llantarnam Grange Arts Centre - 5 km / 3.1 mi
Bowlplex Cwmbran - 5.1 km / 3.2 mi
Llanfrechfa Grange Hospital - 6.3 km / 3.9 mi
Caerleon Castle - 10.1 km / 6.3 mi
Llangibby Motte and Castle - 11.8 km / 7.3 mi
Blaenavon Community Heritage and Cordell Museum - 11.9 km / 7.4 mi
Blaenavon World Heritage Centre - 11.9 km / 7.4 mi
Blaenavon Ironworks - 12.3 km / 7.6 mi
Usk Castle - 12.6 km / 7.8 mi
Clytha Park - 13.1 km / 8.1 mi
Llanfair Kilgeddin Castle - 13.2 km / 8.2 mi

The nearest airports are:
Cardiff International Airport (CWL) - 56.3 km / 35 mi
Bristol International Airport (BRS) - 66 km / 41 mi

The preferred airport for Best Western Pontypool Metro Hotel is Cardiff International Airport (CWL).

Business Amenities

Featured amenities include complimentary wired internet access, a computer station, and dry cleaning/laundry services. Free self parking is available onsite.

National Ratings

This property has received its official star rating from Visit Wales.

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Facilities

Dry cleaning/laundry service
Comprehensive recycling policy
Renewable energy source - geothermal
Newspapers in lobby (surcharge)
Vegetarian breakfast available
Grey water recycling system
Eco-friendly cleaning products used
Parking (limited spaces)
Biodegradable/compostable stirrers
No single-use plastic straws
No single-use plastic soda bottles
No single-use plastic stirrers
Reusable cups only
Free wired internet
Biodegradable/compostable straws
Free WiFi
Number of bars/lounges - 1
Designated smoking areas
Assistive listening devices available
Wheelchair accessible parking
RV, bus, truck parking
All property's electricity comes from renewable sources
Comprehensive food waste policy
Eco-friendly toiletries
At least 80% of all lighting comes from LEDs
Eco-friendly cleaning products provided
Recycling
LED light bulbs
Vegan menu options available
Wheelchair-accessible lounge
No accessible shuttle
Vegetarian menu options available
Wheelchair-accessible on-site restaurant
Electric car charging station
Number of accessible parking spaces - 3
Breakfast available (surcharge)
Number of coffee shops/cafes - 1
Laundry facilities
Double-glazing on all windows
Wheelchair accessible (may have limitations)
Vending machine
Television in common areas
Upper floors accessible by stairs only
Garden
Stair-free path to entrance
Internet access in public areas - high speed
Water-efficient showers only
Luggage storage
Porter/bellhop
24-hour front desk
Safe-deposit box at front desk
Designated smoking areas (fines apply)
Free self parking
Computer station
Concierge services

Helpful Information

Check-in / Check-out
Check-in from: 3:00 PM
Check-out until: 11:00 AM
Additional check-in information
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards and debit cards; cash is not accepted
  • Cashless transactions are available
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Check-in Special Instructions
Front desk staff will greet guests on arrival.
Mandatory Fees

You'll be asked to pay the following charges at the property:

  • Deposit: GBP 50.00 per stay

We have included all charges provided to us by the property.

Optional Fees
  • Fee for continental breakfast: approximately GBP 8.50 per person
  • Early check-in fee: GBP 10.00 (subject to availability)
  • Late check-out fee: GBP 10.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Know Before You Go
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

Guest rating

8.6
Good
763 reviews
Comfort
9.0
Overall
8.6
Service
9.2
Amenities
8.0
Condition
9.0
Cleanliness
9.2
Neighborhood
8.0
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