Crowne Plaza Chester

Trinity Street, Chester, United Kingdom
Good
971 reviews
8.6

Check-in dates

07.10.2026
to
08.10.2026

Guests and Rooms

2 adults · 0 children · 1 room
Location

Crowne Plaza Chester by IHG is centrally located in Chester, a 4-minute walk from Chester Cathedral and 7 minutes by foot from Grosvenor Museum. This spa hotel is 0.4 mi (0.6 km) from Chester Racecourse and 0.7 mi (1.1 km) from Roman Amphitheatre.

Amenities

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as a health club, an indoor pool, and a hot tub. This hotel also features complimentary wireless internet access, concierge services, and wedding services.

Rooms

Make yourself at home in one of the 160 guestrooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include phones, as well as laptop-compatible safes and desks.

Dining

Enjoy British cuisine at Stables Bar & Grill, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. English breakfasts are served on weekends from 7:00 AM to 10:30 AM for a fee.

Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

Chester Town Hall - 0.2 km / 0.1 mi
The Rows of Chester - 0.2 km / 0.1 mi
Storyhouse - 0.2 km / 0.2 mi
Chester Cathedral - 0.4 km / 0.2 mi
Chester City Walls - 0.4 km / 0.3 mi
Eastgate Clock - 0.6 km / 0.3 mi
Grosvenor Museum - 0.6 km / 0.3 mi
Chester Racecourse - 0.6 km / 0.4 mi
Newgate - 0.8 km / 0.5 mi
Chester Castle - 0.8 km / 0.5 mi
Chester Roman Gardens - 0.8 km / 0.5 mi
Bridgegate - 0.8 km / 0.5 mi
Roman Amphitheatre - 0.9 km / 0.5 mi
Old Dee Bridge - 0.9 km / 0.5 mi
Grosvenor Park - 1 km / 0.6 mi

The nearest airports are:
Chester (CEG-Hawarden) - 8.3 km / 5.2 mi
John Lennon Airport (LPL) - 39.7 km / 24.6 mi
Manchester Airport (MAN) - 54.7 km / 34 mi

The preferred airport for Crowne Plaza Chester by IHG is Manchester Airport (MAN).

Business Amenities

Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Chester? This hotel has 10269 square feet (954 square meters) of space consisting of a conference center and 11 meeting rooms. Self parking (subject to charges) is available onsite.

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Facilities

Renewable energy source - solar
Renewable energy source - wind
Proposal/romance packages available
Grey water recycling system
Eco-friendly cleaning products used
Parking (limited spaces)
Free WiFi
Bicycle parking available
Number of bars/lounges - 1
Number of hot tubs - 1
Number of indoor pools - 1
Assistive listening devices available
Wheelchair accessible parking
Bicycle rentals nearby
Tours/ticket assistance
All property's electricity comes from renewable sources
Comprehensive food waste policy
Energy-saving switches
Eco-friendly toiletries
At least 80% of all lighting comes from LEDs
Eco-friendly cleaning products provided
Recycling
LED light bulbs
Vegan menu options available
Wheelchair-accessible lounge
Vegetarian menu options available
Wheelchair-accessible on-site restaurant
Visual alarms in hallways
Horse riding nearby
Handrails in stairways
Multilingual staff
Conference center
Secured bicycle storage
Mountain climbing nearby
Breakfast available (surcharge)
Wheelchair-accessible meeting spaces/business center
Segway rental/tour nearby
Laundry facilities
Elevator
Fitness facilities
Double-glazing on all windows
Locally-sourced food on site (80% or more)
Sustainability/community reinvestment (10% revenue or more)
Guest education on local ecosystems and culture
Organic food
Showcase for local artists
Banquet hall
Ballroom
Humane animal treatment
Wheelchair-accessible concierge desk
Locally-owned & organized tours & activities
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible fitness center
Television in common areas
Wheelchair-accessible public washroom
Well-lit path to entrance
Stair-free path to entrance
Free newspapers in lobby
Wedding services
Couples/private dining
Water-efficient showers only
Luggage storage
Express check-out
Porter/bellhop
Business center
24-hour front desk
Housekeeping on request
Concierge services
Dry cleaning/laundry service
Comprehensive recycling policy
Vegetarian breakfast available
Ziplining nearby
Biodegradable/compostable stirrers
No single-use plastic straws
No single-use plastic soda bottles
Number of meeting rooms - 11
No single-use plastic stirrers
Conference space size (meters) - 954
Reusable cups only
Swimming pool
Reusable tableware only
Biodegradable/compostable straws
No single-use plastic water bottles
Water dispenser
Coffee/tea in common areas
Wheelchair accessible (may have limitations)
Change of bed sheets (on request)
Spa treatment room(s)
Health club
Change of towels (on request)
Full-service spa
Number of restaurants - 1
Golfing nearby
Smoke-free property
Safe-deposit box at front desk
Sauna
Steam room
Self parking (surcharge)
Conference space
Computer station
Pool sun loungers
Conference space size (feet) - 10269

Helpful Information

Check-in / Check-out
Check-in from: 3:00 PM
Check-out until: 11:00 AM
Additional check-in information
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Guests must contact this property in advance to reserve high chair
  • This property accepts credit cards and debit cards; cash is not accepted
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Cashless transactions are available
  • This property uses wind and solar energy, plus a grey water recycling system and eco-friendly cleaning products
  • Noise-free guestrooms cannot be guaranteed
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Check-in Special Instructions
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. Guests parking at this property must register their car details with reception. Failure to comply with the parking terms and conditions will result in a fine. Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests. Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Optional Fees
  • Fee for English breakfast: approximately GBP 16.95 for adults and GBP 9.95 for children
  • Self parking fee: GBP 13.5 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Know Before You Go
  • Pool access available from 7:30 AM to 8:00 PM.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
  • Parking height restrictions apply.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Guest rating

8.6
Good
971 reviews
Comfort
8.6
Overall
8.6
Service
9.0
Amenities
8.8
Condition
8.4
Cleanliness
8.8
Neighborhood
9.2
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