Novotel London West

1 Shortlands, London, United Kingdom
Good
942 reviews
7.8

Check-in dates

07.10.2026
to
08.10.2026

Guests and Rooms

2 adults · 0 children · 1 room
Location

In the heart of London, Novotel London West is within a 5-minute drive of Eventim Apollo and Natural History Museum. This hotel is 1.8 mi (2.8 km) from Kensington Gardens and 2.6 mi (4.2 km) from Hyde Park.

Amenities

Enjoy recreation amenities such as a fitness center or take in the view from a terrace. Additional amenities at this hotel include complimentary wireless internet access, tour/ticket assistance, and a ballroom.

Rooms

Make yourself at home in one of the 630 air-conditioned rooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have bathtubs or showers and hair dryers. Conveniences include phones, as well as safes and desks.

Dining

Enjoy Modern European cuisine at Artisan, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge. English breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.

Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

Eventim Apollo - 0.5 km / 0.3 mi
Olympia Events - 0.9 km / 0.6 mi
Kensington High Street - 1 km / 0.6 mi
Thames River - 1.3 km / 0.8 mi
Westfield London Shopping Centre - 2.1 km / 1.3 mi
Kensington Gardens - 3 km / 1.9 mi
Stamford Bridge Stadium - 3 km / 1.9 mi
Kensington Palace - 3.3 km / 2.1 mi
Portobello Road Market - 3.3 km / 2.1 mi
Royal Albert Hall - 3.7 km / 2.3 mi
Imperial College London - 3.7 km / 2.3 mi
Natural History Museum - 3.8 km / 2.4 mi
Hyde Park - 3.8 km / 2.4 mi
Queensway - 3.9 km / 2.4 mi
Science Museum - 4 km / 2.5 mi

The nearest airports are:
Heathrow Airport (LHR) - 20.3 km / 12.6 mi
London City Airport (LCY) - 23 km / 14.3 mi
Gatwick Airport (LGW) - 88.1 km / 54.7 mi
Luton Airport (LTN) - 54.4 km / 33.8 mi
Farnborough (FAB) - 51.7 km / 32.1 mi

The preferred airport for Novotel London West is Heathrow Airport (LHR).

Business Amenities

Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in London? This hotel has 53745 square feet (4993 square meters) of space consisting of a conference center and 40 meeting rooms. Self parking (subject to charges) is available onsite.

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Facilities

Dry cleaning/laundry service
Comprehensive recycling policy
Bulk dispenser for toiletries
Vegetarian breakfast available
Eco-friendly cleaning products used
Parking (limited spaces)
Biodegradable/compostable stirrers
No single-use plastic straws
No single-use plastic soda bottles
Coworking spaces
Number of meeting rooms - 40
No single-use plastic stirrers
Conference space size (meters) - 4993
Reusable cups only
Reusable tableware only
Biodegradable/compostable straws
No single-use plastic water bottles
Free WiFi
Number of bars/lounges - 1
Assistive listening devices available
Wheelchair accessible parking
Tours/ticket assistance
Comprehensive food waste policy
Eco-friendly toiletries
At least 80% of all lighting comes from LEDs
Eco-friendly cleaning products provided
Recycling
LED light bulbs
Vegan menu options available
No accessible shuttle
Vegetarian menu options available
Multilingual staff
Conference center
Wheelchairs available on site
Number of accessible parking spaces - 6
Breakfast available (surcharge)
Elevator
Fitness facilities
Double-glazing on all windows
Locally-sourced food on site (80% or more)
Sustainability/community reinvestment (10% revenue or more)
Covered parking
Wheelchair accessible (may have limitations)
Banquet hall
Ballroom
Wheelchair-accessible path to elevator
Meeting rooms
Change of bed sheets (on request)
Change of towels (on request)
Internet access in public areas - high speed
Elevator door width (inches) - 42
Elevator door width (centimeters) - 107
Water-efficient showers only
Luggage storage
Grocery/convenience store
Express check-out
24-hour front desk
Number of restaurants - 2
Housekeeping on request
Smoke-free property
Safe-deposit box at front desk
Self parking (surcharge)
Conference space
Terrace
Wheelchair accessible path of travel
ATM/banking
Conference space size (feet) - 53745

Helpful Information

Check-in / Check-out
Check-in from: 3:00 PM
Check-out until: 12:00 PM
Additional check-in information
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and debit cards; cash is not accepted
  • Cashless transactions are available
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Check-in Special Instructions
Front desk staff will greet guests on arrival.
Optional Fees
  • Fee for English breakfast: approximately GBP 21.75 per person
  • Covered self parking fee: GBP 36 per day
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: GBP 40.00 (subject to availability)
  • Late check-out fee: GBP 40.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Know Before You Go
  • Up to 2 children 15 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
  • Parking height restrictions apply.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Guest rating

7.8
Good
942 reviews
Comfort
7.8
Overall
7.8
Service
8.0
Amenities
7.6
Condition
7.4
Cleanliness
7.8
Neighborhood
8.0
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