The Queen at Chester Hotel, BW Premier Collection

City Road, Chester, United Kingdom
Good
955 reviews
8.4

Check-in dates

07.10.2026
to
08.10.2026

Guests and Rooms

2 adults · 0 children · 1 room
Location

With a stay at The Queen at Chester Hotel, BW Premier Collection, you'll be centrally located in Chester, within a 5-minute drive of Chester City Walls and Chester Racecourse. This hotel is 3.3 mi (5.3 km) from Chester Zoo and 6.3 mi (10.1 km) from Cheshire Oaks Designer Outlet.

Amenities

Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. Additional features at this Victorian hotel include concierge services, wedding services, and a fireplace in the lobby.

Rooms

Make yourself at home in one of the 218 air-conditioned guestrooms. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.

Dining

Satisfy your appetite for dinner at the hotel's restaurant, V&A Restaurant, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge. To-go breakfasts are available daily from 6:30 AM to 9:30 AM for a fee.

Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

Grosvenor Park - 0.6 km / 0.4 mi
St John the Baptist Church - 1.1 km / 0.7 mi
St Paul's Church - 1.1 km / 0.7 mi
Roman Amphitheatre - 1.1 km / 0.7 mi
The Rows of Chester - 1.2 km / 0.7 mi
Eastgate Clock - 1.2 km / 0.7 mi
Newgate - 1.2 km / 0.7 mi
Chester Town Hall Square - 1.2 km / 0.8 mi
Chester Cathedral - 1.2 km / 0.8 mi
Chester Roman Gardens - 1.2 km / 0.8 mi
Storyhouse - 1.3 km / 0.8 mi
Chester Town Hall - 1.3 km / 0.8 mi
Chester City Walls - 1.3 km / 0.8 mi
Chester Market - 1.3 km / 0.8 mi
Skate Academy - 1.4 km / 0.9 mi

The nearest airports are:
Chester (CEG-Hawarden) - 16.1 km / 10 mi
John Lennon Airport (LPL) - 39.2 km / 24.4 mi
Manchester Airport (MAN) - 53.7 km / 33.4 mi

The preferred airport for The Queen at Chester Hotel, BW Premier Collection is Chester (CEG-Hawarden).

Business Amenities

Featured amenities include complimentary wired internet access, a business center, and express check-out. Self parking (subject to charges) is available onsite.

Show more

Facilities

Dry cleaning/laundry service
Uncovered parking
Wheelchair accessible (may have limitations)
Banquet hall
Outdoor furniture
Meeting rooms
Free wired internet
Free WiFi
Number of bars/lounges - 1
Garden
Tours/ticket assistance
Wedding services
Fireplace in lobby
Luggage storage
Express check-out
Business center
24-hour front desk
Breakfast available (surcharge)
Number of restaurants - 1
Smoke-free property
Safe-deposit box at front desk
Coffee/tea in common areas
Laundry facilities
Elevator
Self parking (surcharge)
Terrace
Concierge services

Helpful Information

Check-in / Check-out
Check-in from: 4:00 PM
Check-out until: 11:00 AM
Additional check-in information
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Check-in Special Instructions
Front desk staff will greet guests on arrival.
Optional Fees
  • Fee for to-go breakfast: approximately GBP 15.00 per person
  • Uncovered self parking fee: GBP 15 per night
  • Pet fee: GBP 50.00 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Know Before You Go
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
  • Contactless check-in and contactless check-out are available.

Guest rating

8.4
Good
955 reviews
Comfort
8.4
Overall
8.4
Service
8.6
Amenities
7.8
Condition
8.0
Cleanliness
8.4
Neighborhood
9.2
Share:

Recommended hotels

Hotels, carefully selected by our team.



© 2026 Planet EOOD. All rights reserved.

Powered by

HotelHero Logo

hotelhero