Mercure London Heathrow

Shepiston Lane, London, United Kingdom
Passable
907 reviews
6.8

Check-in dates

07.10.2026
to
08.10.2026

Guests and Rooms

2 adults · 0 children · 1 room
Location

With a stay at Mercure London Heathrow Hotel in Hayes (Pinkwell), you'll be within a 15-minute drive of Windsor Castle and LEGOLAND® Windsor. This hotel is 9.7 mi (15.7 km) from Wembley Stadium and 11.3 mi (18.2 km) from Kensington High Street.

Amenities

Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and concierge services. This hotel also features wedding services, a television in a common area, and a banquet hall.

Rooms

Make yourself at home in one of the 184 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.

Dining

Grab a bite to eat at Borders Restaurant, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Full breakfasts are available daily from 7:00 AM to 9:30 AM for a fee.

Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

Stockley Park - 1.8 km / 1.1 mi
Airport Bowl - 2.1 km / 1.3 mi
Brunel University - 6.1 km / 3.8 mi
Twickenham Stadium - 10.8 km / 6.7 mi
Syon Park - 11.1 km / 6.9 mi
Royal Botanic Gardens, Kew - 12.4 km / 7.7 mi
Bushy Park - 12.8 km / 8 mi
Kempton Racecourse - 12.9 km / 8 mi
Windsor Castle - 13.9 km / 8.6 mi
Eton College - 14.1 km / 8.7 mi
Thames River - 14.5 km / 9 mi
Royal Holloway, University of London - 14.7 km / 9.2 mi
Hampton Court - 14.9 km / 9.3 mi
London Designer Outlet - 15.5 km / 9.6 mi
Pinewood Studios - 15.6 km / 9.7 mi

The nearest airports are:
Heathrow Airport (LHR) - 4.7 km / 2.9 mi
London City Airport (LCY) - 100.6 km / 62.5 mi
Farnborough (FAB) - 41.2 km / 25.6 mi
Gatwick Airport (LGW) - 72.5 km / 45 mi
Luton Airport (LTN) - 56.8 km / 35.3 mi

The preferred airport for Mercure London Heathrow Hotel is Heathrow Airport (LHR).

Business Amenities

Featured amenities include a business center, limo/town car service, and express check-out. Event facilities at this hotel consist of a conference center and 6 meeting rooms. Self parking (subject to charges) is available onsite.

Renovations

This property is closed from November 18 2024 to January 1 2026 (dates subject to change). The following facilities are closed seasonally each year. They will be closed from November 1 to January 1:

  • One of the dining venues
  • Bar/Lounge
  • Business center
  • Fitness facilities
  • Laundry facilities
  • Meeting facilities
  • Parking area
The property will be renovating from November 18 2024 to January 31 2026 (completion date subject to change). The following areas are affected:
  • One of the dining venues
  • Bar/lounge
  • Business center
  • Elevator
  • Exterior
  • Fitness facilities
  • Front desk
  • Hallway
  • Laundry facilities
  • Lobby
  • Meeting facilities
  • Parking area
During renovations, the hotel will make every effort to minimize noise and disturbance. The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Dining venue(s)
  • Fitness facility
The following facilities are closed on Friday and Saturday:
  • Dining venue(s)
  • Fitness facility

Show more

Facilities

Dry cleaning/laundry service
Comprehensive recycling policy
Vegetarian breakfast available
Parking (limited spaces)
Biodegradable/compostable stirrers
No single-use plastic straws
No single-use plastic soda bottles
Number of meeting rooms - 6
No single-use plastic stirrers
Reusable cups only
Reusable tableware only
Biodegradable/compostable straws
Limo or town car service available
No single-use plastic water bottles
Free WiFi
Number of bars/lounges - 1
Assistive listening devices available
Eco-friendly toiletries
At least 80% of all lighting comes from LEDs
Eco-friendly cleaning products provided
LED light bulbs
Vegan menu options available
Vegetarian menu options available
Multilingual staff
Water dispenser
Conference center
Electric car charging station
Breakfast available (surcharge)
Number of coffee shops/cafes - 1
Coffee/tea in common areas
Laundry facilities
Elevator
Fitness facilities
Double-glazing on all windows
Guest education on local ecosystems and culture
Annual carbon offsets
Banquet hall
Change of bed sheets (on request)
Television in common areas
Change of towels (on request)
Stair-free path to entrance
Free newspapers in lobby
Wedding services
Wheelchair accessible – no
Water-efficient showers only
Luggage storage
Express check-out
Porter/bellhop
Business center
24-hour front desk
Number of restaurants - 1
Housekeeping on request
Golfing nearby
Smoke-free property
Safe-deposit box at front desk
Snack bar/deli
Self parking (surcharge)
Conference space
Concierge services

Helpful Information

Check-in / Check-out
Check-in from: 3:00 PM
Check-out until: 12:00 PM
Additional check-in information
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards and debit cards; cash is not accepted
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Check-in Special Instructions
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
Mandatory Fees

You'll be asked to pay the following charges at the property:

  • Deposit: GBP 50 per night

We have included all charges provided to us by the property.

Optional Fees
  • Fee for full breakfast: approximately GBP 14.95 per person
  • Self parking fee: GBP 16 per day
  • Early check-in fee: GBP 10.00 (subject to availability)
  • Late check-out fee: GBP 10.00 (subject to availability)
  • Rollaway bed fee: GBP 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Know Before You Go
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Guest rating

6.8
Passable
907 reviews
Comfort
7.0
Overall
6.8
Service
7.4
Amenities
7.0
Condition
6.8
Cleanliness
7.4
Neighborhood
7.2
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