The Retreat Palm Dubai MGallery by Sofitel

East Crescent, Dubai, UAE
Good
378 reviews
8.4

Check-in dates

07.10.2026
to
08.10.2026

Guests and Rooms

2 adults · 0 children · 1 room
Location

With a stay at The Retreat Palm Dubai MGallery by Sofitel in Dubai (Palm Jumeirah), you'll be within a 10-minute drive of Aquaventure and Palm Islands. This beach hotel is 8.9 mi (14.3 km) from Marina Beach and 9.5 mi (15.3 km) from Burj Al Arab.

Amenities

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a health club, an outdoor pool, and a hot tub. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).

Rooms

Make yourself at home in one of the 255 individually decorated guestrooms, featuring minibars and flat-screen televisions. Your pillowtop bed comes with down comforters and Egyptian cotton sheets. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and bidets.

Dining

Enjoy local and international cuisine at Vibe, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Buffet breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11:00 AM for a fee.

Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

Palm Islands - 0.1 km / 0.1 mi
Aquaventure - 2.9 km / 1.8 mi
Lost Chambers Aquarium - 3.3 km / 2 mi
The Pointe - 6.9 km / 4.3 mi
Palm West Beach - 8.1 km / 5 mi
The View at The Palm - 9.3 km / 5.8 mi
Palm Jumeirah Mall - 11.1 km / 6.9 mi
Dubai College - 11.5 km / 7.1 mi
Al Sufouh Beach - 12.1 km / 7.5 mi
American University of Dubai (AUD) - 12.4 km / 7.7 mi
Dubai Marina Mall - 13.7 km / 8.5 mi
The Walk - 14.1 km / 8.8 mi
Skydive Dubai - 14.2 km / 8.8 mi
Jebel Ali Race Course - 14.2 km / 8.8 mi
Marina Beach - 14.3 km / 8.9 mi

The nearest airports are:
Dubai Intl. Airport (DXB) - 39.2 km / 24.4 mi
Al Maktoum Intl. Airport (DWC) - 49.5 km / 30.8 mi
Sharjah (SHJ-Sharjah Intl.) - 65.4 km / 40.6 mi

The preferred airport for The Retreat Palm Dubai MGallery by Sofitel is Dubai Intl. Airport (DXB).

Business Amenities

Featured amenities include a 24-hour business center, limo/town car service, and express check-out. Event facilities at this hotel consist of a conference center and meeting rooms. Free valet parking is available onsite.

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Facilities

Proposal/romance packages available
Grey water recycling system
Babysitting or childcare (surcharge)
Swimming nearby
Free WiFi
Number of hot tubs - 1
Number of outdoor pools - 1
Tours/ticket assistance
Rooftop terrace
All property's electricity comes from renewable sources
Comprehensive food waste policy
Energy-saving switches
Eco-friendly toiletries
Vegetable garden
At least 80% of all lighting comes from LEDs
Eco-friendly cleaning products provided
LED light bulbs
Vegan menu options available
Vegetarian menu options available
Wheelchair-accessible on-site restaurant
Multilingual staff
Conference center
Electric car charging station
Breakfast available (surcharge)
Number of coffee shops/cafes - 1
Laundry facilities
Elevator
Children's club (surcharge)
Fitness facilities
Double-glazing on all windows
Locally-sourced food on site (80% or more)
Sustainability/community reinvestment (10% revenue or more)
Bicycle rentals on site
Guest education on local ecosystems and culture
Organic food
Showcase for local artists
Banquet hall
Humane animal treatment
Wheelchair-accessible concierge desk
Locally-owned & organized tours & activities
Wheelchair-accessible registration desk
Picnic area
Garden
Beach towels
Art gallery on site
Couples/private dining
Water-efficient showers only
Luggage storage
Express check-out
Outdoor padel courts - 1
Business center
Padel court on site
24-hour front desk
Archery on site
Library
Housekeeping on request
Terrace
Motor boating on site
Hair salon
Concierge services
Dry cleaning/laundry service
Gift shops or newsstand
Comprehensive recycling policy
Bulk dispenser for toiletries
Newspapers in lobby (surcharge)
Vegetarian breakfast available
Biodegradable/compostable stirrers
No single-use plastic straws
Pool umbrellas
No single-use plastic soda bottles
No single-use plastic stirrers
Reusable cups only
Reusable tableware only
Biodegradable/compostable straws
Limo or town car service available
Designated smoking areas
Fitness classes on site
Barbecue grill(s)
Turkish bath/Hammam
Coffee/tea in common areas
Snorkeling on site
Wheelchair accessible (may have limitations)
Beach umbrellas
Meeting rooms
Change of bed sheets (on request)
Health club
Change of towels (on request)
Full-service spa
Supervised childcare/activities (surcharge)
Yoga classes/instruction on site
Billiards or pool table
Lifeguard on site
Number of restaurants - 2
Spa services on site
Safe-deposit box at front desk
Snack bar/deli
Sauna
Children's pool
Hiking/biking trails nearby
Steam room
Free self parking
Free valet parking
Beach sun loungers
Pool sun loungers
24-hour business center

Helpful Information

Check-in / Check-out
Check-in from: 3:00 PM
Check-out until: 12:00 PM
Additional check-in information
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • This property uses a grey water recycling system
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Check-in Special Instructions
Front desk staff will greet guests on arrival.
Mandatory Fees

You'll be asked to pay the following charges at the property:

  • New Year's Eve (31 December) Gala Dinner per adult: AED 1999
  • New Year's Eve (31 December) Gala Dinner per child: AED 1199 (up to 12 years old)
  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional Fees
  • Fee for buffet breakfast: approximately AED 140 for adults and AED 70 for children
  • Early check-in fee: 50 percent of room rate (subject to availability)
  • Late check-out fee: 50 percent of room rate (subject to availability)
  • Rollaway bed fee: AED 150.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Know Before You Go
  • Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • Alcohol is not served at this property.
  • Contactless check-in and contactless check-out are available.

Guest rating

8.4
Good
378 reviews
Comfort
8.6
Overall
8.4
Service
8.8
Amenities
8.4
Condition
8.6
Cleanliness
9.0
Neighborhood
7.2
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