Club Sun Heaven Family & Spa
Payallar Mahallesi, Alanya, Turkey
Passable
11 reviews
5.6
Check-in dates
07.10.2026
to
08.10.2026
Guests and Rooms
2 adults · 0 children · 1 room
Nestled near Konakli amidst 27, 000 square meters of lush palm trees, this club hotel offers a tranquil escape. Guests can savor breakfast, lunch, and dinner buffets featuring Mediterranean and traditional Turkish cuisine in the hotel restaurant. The snack bar provides refreshing soft drinks, cocktails, and cake.
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Facilities
Dry cleaning/laundry service
Distance from property (meters) - 20
Newspapers in lobby (surcharge)
Babysitting or childcare (surcharge)
Free parking nearby
Pool umbrellas
Free WiFi
Number of bars/lounges - 4
Number of poolside bars - 1
Designated smoking areas
Number of beach bars - 1
Number of outdoor pools - 3
Number of indoor pools - 1
Wheelchair accessible parking
Tours/ticket assistance
Airport transportation - drop-off (surcharge)
Free buffet breakfast
Accessible airport shuttle
Wheelchair-accessible on-site restaurant
Distance from property (ft) - 66
Free breakfast
Daily
Turkish bath/Hammam
Coffee/tea in common areas
Laundry facilities
Children's club (free)
Elevator
Fitness facilities
Bicycle rentals on site
Wheelchair accessible (may have limitations)
Banquet hall
Vending machine
Beach umbrellas
Street parking
Meeting rooms
Nightclub
Wheelchair-accessible registration desk
Karaoke
Spa treatment room(s)
Arcade/game room
Garden
Full-service spa
Beach towels
Supervised childcare/activities (surcharge)
Private beach nearby
Luggage storage
Billiards or pool table
24-hour front desk
Playground on site
Number of restaurants - 1
Spa services on site
Snack bar/deli
Children's pool
Waterslide
Beach sun loungers
Pool sun loungers
Concierge services
Helpful Information
Check-in / Check-out
Check-in from: 2:00 PM
Check-out until: 12:00 PM
Additional check-in information
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Cashless transactions are available
- Noise-free guestrooms cannot be guaranteed
Check-in Special Instructions
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
Optional Fees
- Airport shuttle fee: EUR 10 per person (one-way)
- Airport shuttle fee per child: EUR 10 (one-way), (from 3 to 12 years old)
- In-room safe fee: EUR 2 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Know Before You Go
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation.
- No pets and no service animals are allowed at this property.
- Cashless payment methods are available for all transactions.
Guest rating
5.6
Passable
11 reviews
Comfort
6.0
Overall
5.6
Service
6.8
Location
10.0
Amenities
4.0
Condition
7.0
Cleanliness
7.0
Neighborhood
8.0
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