Hotel Puerto Palace

Calle Dr. Cobiella Zaera s/n, Puerto de la Cruz, Spain
Good
413 reviews
8.2

Check-in dates

07.10.2026
to
08.10.2026

Guests and Rooms

2 adults · 0 children · 1 room
Location

When you stay at Hotel Puerto Palace in Puerto de la Cruz, you'll be near the beach, within a 15-minute walk of Plaza del Charco and Taoro Park. This family-friendly hotel is 16 mi (25.8 km) from Teide National Park and 0.6 mi (1 km) from Timanfaya Theater.

Amenities

Dip into one of the 2 outdoor swimming pools or 2 hot tubs and enjoy other recreational amenities, which include an outdoor tennis court. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).

Rooms

Make yourself at home in one of the 314 air-conditioned rooms featuring minibars. Rooms have private balconies or patios. Complimentary wireless internet access is available to keep you connected. Bathrooms feature shower/tub combinations with rainfall showerheads and complimentary toiletries.

Dining

You can enjoy a meal at the restaurant serving the guests of Hotel Puerto Palace, or stop in at the snack bar/deli. Relax with your favorite drink at the bar/lounge or the poolside bar.

Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

Taoro Park - 0.5 km / 0.3 mi
Parque canino Taoro Can - 0.6 km / 0.4 mi
Risco Belle Aquatic Gardens - 1 km / 0.6 mi
Timanfaya Theater - 1 km / 0.6 mi
La Vola - 1.1 km / 0.7 mi
San Juan Church - 1.1 km / 0.7 mi
Plaza del Charco - 1.1 km / 0.7 mi
Garden Beach - 1.1 km / 0.7 mi
Playa del Muelle - 1.2 km / 0.7 mi
Eduardo Westerdahl Museum of Contemporary Art - 1.2 km / 0.8 mi
San Felipe Castle - 1.3 km / 0.8 mi
Church of Nuestra Senora de la Pena de Francia - 1.3 km / 0.8 mi
Dock of Puerto de la Cruz - 1.3 km / 0.8 mi
Puerto de la Cruz Archaeological Museum - 1.3 km / 0.8 mi
Tenerife Beaches - 1.3 km / 0.8 mi

The nearest airports are:
Santa Cruz de Tenerife (TFN-Tenerife North) - 28.7 km / 17.8 mi
Tenerife South Airport (TFS) - 92.5 km / 57.4 mi

The preferred airport for Hotel Puerto Palace is Santa Cruz de Tenerife (TFN-Tenerife North).

Business Amenities

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Puerto de la Cruz? This hotel has 6458 square feet (600 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.

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Facilities

Dry cleaning/laundry service
Gift shops or newsstand
Babysitting or childcare (surcharge)
Parking (limited spaces)
Pool umbrellas
Conference space size (meters) - 600
Free WiFi
Number of bars/lounges - 1
Number of poolside bars - 1
Number of hot tubs - 2
Number of outdoor pools - 2
Tours/ticket assistance
Fitness classes on site
Outdoor tennis courts - 1
Multilingual staff
Coffee/tea in common areas
Laundry facilities
Elevator
Fitness facilities
Basketball on site
Wheelchair accessible (may have limitations)
Banquet hall
Fishing nearby
Ballroom
Vending machine
Reception hall
Meeting rooms
Television in common areas
Arcade/game room
Garden
Wedding services
Volleyball on site
Miniature golf on site
Luggage storage
Porter/bellhop
Business center
24-hour front desk
Lifeguard on site
Playground on site
Number of restaurants - 1
Library
Spa services on site
Smoke-free property
Safe-deposit box at front desk
Snack bar/deli
Sauna
Children's pool
Hiking/biking trails nearby
Free self parking
Conference space
Terrace
Computer station
Tennis on site
Pool sun loungers
Conference space size (feet) - 6458
Pilates classes on site
Concierge services

Helpful Information

Check-in / Check-out
Check-in from: 4:00 PM
Check-out until: 12:00 PM
Additional check-in information
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • Safety features at this property include a fire extinguisher and a first aid kit
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Please note that this property has a dress code that requires long pants in the restaurant during dinner hours.
Check-in Special Instructions
Front desk staff will greet guests on arrival.
Optional Fees
  • In-room safe fee: EUR 2.50 per day
  • Rollaway bed fee: EUR 30.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Know Before You Go
  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Guest rating

8.2
Good
413 reviews
Comfort
8.2
Overall
8.2
Service
8.4
Location
7.4
Amenities
8.2
Condition
8.2
Cleanliness
8.8
Neighborhood
8.0
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