Mandarin Oriental Ritz, Madrid

Plaza de la Lealtad 5, Madrid, Spain
Superb
59 reviews
9.8

Check-in dates

07.10.2026
to
08.10.2026

Guests and Rooms

2 adults · 0 children · 1 room
Location

With a stay at Mandarin Oriental Ritz, Madrid, you'll be centrally located in Madrid, just a 3-minute walk from Prado Museum and 9 minutes by foot from Gran Via. This family-friendly hotel is 0.6 mi (1 km) from Puerta del Sol and 0.4 mi (0.7 km) from Plaza de Santa Ana.

Amenities

Pamper yourself with a visit to the spa, which offers massages and facials. If you're looking for recreational opportunities, you'll find a health club, an indoor pool, and a steam room. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).

Rooms

Make yourself at home in one of the 153 individually decorated guestrooms, featuring iPod docking stations and minibars. Complimentary wired internet access is available to keep you connected. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Dining

Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Full breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.

Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

Paseo del Prado - 0.1 km / 0.1 mi
Prado Museum - 0.3 km / 0.2 mi
Thyssen-Bornemisza National Museum - 0.3 km / 0.2 mi
Calle de Alcalá - 0.4 km / 0.3 mi
Royal Botanical Garden - 0.5 km / 0.3 mi
Plaza de Cibeles - 0.6 km / 0.4 mi
Plaza de Canalejas - 0.7 km / 0.4 mi
Círculo de Bellas Artes - 0.7 km / 0.4 mi
Gran Via - 0.7 km / 0.4 mi
Plaza de Santa Ana - 0.7 km / 0.4 mi
Puerta de Alcalá - 0.7 km / 0.5 mi
Paseo de la Castellana - 1 km / 0.6 mi
Preciados Street - 1 km / 0.6 mi
Puerta del Sol - 1 km / 0.6 mi
Museo Nacional Centro de Arte Reina Sofía - 1 km / 0.6 mi

The preferred airport for Mandarin Oriental Ritz, Madrid is Adolfo Suarez Madrid-Barajas Airport (MAD) - 16.9 km / 10.5 mi

Business Amenities

Featured amenities include limo/town car service, express check-in, and express check-out. This hotel has 3 meeting rooms available for events. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.

Show more

Facilities

Dry cleaning/laundry service
Train station pickup (surcharge)
Babysitting or childcare (surcharge)
Number of meeting rooms - 3
Limo or town car service available
Free WiFi
Number of bars/lounges - 2
Designated smoking areas
Braille or raised signage
Number of indoor pools - 1
Wheelchair accessible parking
Tours/ticket assistance
Airport transportation (surcharge)
Wheelchair-accessible on-site restaurant
Multilingual staff
Wheelchairs available on site
Breakfast available (surcharge)
Number of coffee shops/cafes - 1
Coffee/tea in common areas
Laundry facilities
Elevator
Fitness facilities
Bicycle rentals on site
Wheelchair accessible (may have limitations)
Banquet hall
Food and water bowls
Wheelchair-accessible concierge desk
Reception hall
Express check-in
Wheelchair-accessible path to elevator
Pet-sitting services
Valet for wheelchair-equipped vehicle
Train station drop-off (surcharge)
Wheelchair-accessible public washroom
Spa treatment room(s)
Health club
Garden
Free newspapers in lobby
Wedding services
Full-service spa
Supervised childcare/activities (surcharge)
Children's games
Luggage storage
Bus station shuttle (surcharge)
Express check-out
Porter/bellhop
24-hour front desk
Number of restaurants - 1
Spa services on site
Safe-deposit box at front desk
Snack bar/deli
Steam room
Free self parking
Free valet parking
Terrace
Concierge services

Helpful Information

Check-in / Check-out
Check-in from: 3:00 PM
Check-out until: 12:00 PM
Additional check-in information
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • Cashless transactions are available
  • Safety features at this property include a fire extinguisher, a security system, and a first aid kit
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Check-in Special Instructions
This property offers transfers from the airport and train station (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
Optional Fees
  • Fee for full breakfast: approximately EUR 50 per person
  • Fee for in-room wireless internet: EUR 5 per 24-hour period (rates may vary)
  • Fee for in-room wired internet: EUR 5 per 24-hour period (rates may vary)
  • Fee for wireless internet in public areas: EUR 5 per 24-hour period (rates may vary)
  • Airport shuttle fee: EUR 180 per vehicle (one-way, maximum occupancy 6)
  • Rollaway bed fee: EUR 132.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Know Before You Go
  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
  • A car is not required for transportation to and from this property.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

Guest rating

9.8
Superb
59 reviews
Comfort
9.8
Overall
9.8
Service
9.8
Amenities
9.8
Condition
10.0
Cleanliness
9.8
Share:

Recommended hotels

Hotels, carefully selected by our team.



© 2026 Planet EOOD. All rights reserved.

Powered by

HotelHero Logo

hotelhero