Novotel Krakow City West

Aleja Armii Krajowej 11, Krakow, Poland
Good
879 reviews
8.6

Check-in dates

07.10.2026
to
08.10.2026

Guests and Rooms

2 adults · 0 children · 1 room
Location

Located in Kraków (Krowodrza), Novotel Krakow City West is within a 10-minute drive of National Museum and Dragon's Den. This family-friendly hotel is 3.3 mi (5.4 km) from Kraków Barbican and 5.3 mi (8.5 km) from Oskar Schindler Factory.

Amenities

Don't miss out on the many recreational opportunities, including an indoor pool, a fitness center, and bicycles to rent. Additional features at this hotel include complimentary wireless internet access, concierge services, and an arcade/game room. Guests can catch a ride to nearby destinations on the complimentary area shuttle.

Rooms

Treat yourself to a stay in one of the 305 guestrooms, featuring fireplaces. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have deep soaking bathtubs and complimentary toiletries. Conveniences include phones, as well as safes and desks.

Dining

You can enjoy a meal at Novo2 serving the guests of Novotel Krakow City West, or stop in at the snack bar/deli. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:00 AM to 10:30 AM and on weekends from 6:30 AM to 11 AM for a fee.

Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

Wisla Stadium - 1.4 km / 0.9 mi
Jordan Park - 1.6 km / 1 mi
Park Krakowski - 1.9 km / 1.2 mi
Blonia Park - 2.1 km / 1.3 mi
AGH University of Science and Technology - 2.1 km / 1.3 mi
People of Krakow in Times of Terror 1939-1945-1956 - 2.2 km / 1.3 mi
National Museum - 2.5 km / 1.5 mi
Malopolska Garden of Arts - 2.5 km / 1.6 mi
Marshal Jozef Pilsudski Stadium - 2.6 km / 1.6 mi
Planty Park - 2.9 km / 1.8 mi
Monastery of Norbertan Sisters - 3 km / 1.9 mi
Kosciuszko Mound - 3 km / 1.9 mi
Jagiellonian University - 3.1 km / 1.9 mi
Wyspianski Museum - 3.1 km / 1.9 mi
Main Market Square - 3.1 km / 2 mi

The preferred airport for Novotel Krakow City West is John Paul II - Balice Airport (KRK) - 9.8 km / 6.1 mi

Business Amenities

Featured amenities include complimentary wired internet access, a business center, and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and 5 meeting rooms. Self parking (subject to charges) is available onsite.

Renovations

The following facilities are closed seasonally each year. They will be closed from December 15 to December 21:

  • Swimming pool

Show more

Facilities

Dry cleaning/laundry service
Gift shops or newsstand
Shopping on site
Comprehensive recycling policy
Bulk dispenser for toiletries
Biodegradable/compostable stirrers
No single-use plastic straws
No single-use plastic soda bottles
Number of meeting rooms - 5
No single-use plastic stirrers
Reusable cups only
Swimming pool
Reusable tableware only
Free wired internet
Biodegradable/compostable straws
No single-use plastic water bottles
Free WiFi
Number of bars/lounges - 1
Number of indoor pools - 1
Wheelchair accessible parking
Tours/ticket assistance
Comprehensive food waste policy
Energy-saving switches
Eco-friendly toiletries
Vegetable garden
At least 80% of all lighting comes from LEDs
Eco-friendly cleaning products provided
LED light bulbs
No accessible shuttle
Wheelchair-accessible on-site restaurant
Multilingual staff
Water dispenser
Electric car charging station
Number of accessible parking spaces - 1
Breakfast available (surcharge)
Wheelchair-accessible meeting spaces/business center
Laundry facilities
Children's club (free)
Elevator
Fitness facilities
Double-glazing on all windows
Locally-sourced food on site (80% or more)
Sustainability/community reinvestment (10% revenue or more)
Bicycle rentals on site
Guest education on local ecosystems and culture
Annual carbon offsets
Organic food
Showcase for local artists
Wheelchair accessible (may have limitations)
Banquet hall
Food and water bowls
Locally-owned & organized tours & activities
Wheelchair-accessible path to elevator
Change of bed sheets (on request)
Wheelchair-accessible registration desk
Television in common areas
Wheelchair-accessible pool
Arcade/game room
Change of towels (on request)
Free area shuttle
Children's toys
Water-efficient showers only
Luggage storage
Business center
24-hour front desk
Playground on site
Number of restaurants - 1
Library
Housekeeping on request
Spa services on site
Smoke-free property
Safe-deposit box at front desk
Snack bar/deli
Children's pool
Hiking/biking trails nearby
Self parking (surcharge)
Conference space
Pool sun loungers
Wheelchair accessible path of travel
ATM/banking
Concierge services

Helpful Information

Check-in / Check-out
Check-in from: 4:00 PM
Check-out until: 12:00 PM
Additional check-in information
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Check-in Special Instructions
Front desk staff will greet guests on arrival.
Mandatory Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: PLN 100

We have included all charges provided to us by the property.

Optional Fees
  • Fee for buffet breakfast: approximately PLN 85 per person
  • Self parking fee: PLN 65 per night
  • Pet fee: PLN 100 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Know Before You Go
  • Pool access available from 2:00 PM to 10:00 PM.
  • Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Up to 2 children 16 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Construction is underway at a neighboring building and there may be noise disturbance from the construction work.

Guest rating

8.6
Good
879 reviews
Value
8.8
Comfort
8.6
Overall
8.6
Quality
10.0
Service
8.8
Location
6.8
Amenities
9.2
Condition
8.4
Cleanliness
9.0
Neighborhood
7.0
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