The Reef Playacar Resort & Spa

Xaman-Ha y Retorno Sayil, Playa del Carmen/Playacar, Mexico
Good
865 reviews
7.8

Check-in dates

07.10.2026
to
08.10.2026

Guests and Rooms

2 adults · 0 children · 1 room
Location

With a stay at The Reef Playacar Beach Resort & Spa in Playa del Carmen (Playacar), you'll be within a 5-minute drive of Playacar Golf Club and Playa del Carmen Maritime Terminal. This beach resort is 0.3 mi (0.4 km) from Playacar Beach and 1.3 mi (2 km) from Playa del Carmen Main Beach.

Amenities

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can soak up the sun at the private beach or enjoy other recreational amenities including an outdoor pool and a fitness center. Additional features at this resort include complimentary wireless internet access, concierge services, and gift shops/newsstands.

Rooms

Make yourself at home in one of the 198 guestrooms featuring refrigerators and LED televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers.

Dining

Grab a bite to eat at Botticelli, one of the resort's many dining establishments, which include 3 restaurants and a coffee shop/cafe. Wrap up your day with a drink at the bar/lounge, the beach bar, or the poolside bar.

Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

Mayan Ruins of Playacar - 0.3 km / 0.2 mi
Playacar Beach - 0.4 km / 0.3 mi
Xaman Ha Aviary - 0.8 km / 0.5 mi
Piste Cyclable sur Paseo Xaman-Ha - 1 km / 0.6 mi
Plaza Paraiso - 1.3 km / 0.8 mi
Paseo del Carmen - 1.4 km / 0.9 mi
Quinta Avenida - 1.6 km / 1 mi
Playa del Carmen Maritime Terminal - 1.6 km / 1 mi
Founders Park - 1.7 km / 1 mi
Portal Maya - 1.7 km / 1.1 mi
Playa del Carmen Main Beach - 1.9 km / 1.2 mi
Chabad Playa del Carmen - 2 km / 1.2 mi
Mercado Playa del Carmen - 2.1 km / 1.3 mi
3D Museum of Wonders - 2.1 km / 1.3 mi
Frida Kahlo Museum - 2.2 km / 1.3 mi

The nearest airports are:
Cozumel Intl. Airport (CZM) - 34.2 km / 21.2 mi
Cancun Intl. Airport (CUN) - 58.4 km / 36.3 mi

Business Amenities

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Playa del Carmen? This resort has 5167 square feet (480 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.

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Facilities

Eco-friendly cleaning products used
Free WiFi
Bicycle parking available
Number of bars/lounges - 1
Number of poolside bars - 1
Number of beach bars - 1
Number of outdoor pools - 1
Number of swim-up bars - 1
Tours/ticket assistance
Eco-friendly toiletries
At least 80% of all lighting comes from LEDs
Eco-friendly cleaning products provided
LED light bulbs
Vegetarian menu options available
Multilingual staff
Number of coffee shops/cafes - 1
Laundry facilities
Children's club (free)
Fitness facilities
Supervised childcare/activities (free)
Guest education on local ecosystems and culture
Showcase for local artists
Banquet hall
Foosball
Television in common areas
Garden
Wedding services
Beach towels
Boat tours on site
Fishing on site
Free bicycles on site
Water-efficient toilets only
Water dispenser use by guests actively encouraged
Wheelchair accessible – no
Water-efficient showers only
Luggage storage
Porter/bellhop
Children's club
Business center
24-hour front desk
Housekeeping on request
Designated smoking areas (fines apply)
Kayaking on site
Terrace
Tennis on site
Hair salon
ATM/banking
Parasailing on site
Concierge services
Beach volleyball on site
Dry cleaning/laundry service
Gift shops or newsstand
Shopping on site
Comprehensive recycling policy
Bulk dispenser for toiletries
Vegetarian breakfast available
Ziplining nearby
Biodegradable/compostable stirrers
No single-use plastic straws
Pool umbrellas
No single-use plastic soda bottles
Number of meeting rooms - 1
No single-use plastic stirrers
Conference space size (meters) - 480
No single-use plastic water bottles
Designated smoking areas
Sailing on site
Scuba diving on site
On private beach
Water dispenser
Ecotours nearby
Snorkeling on site
Surfing/bodyboarding on site
Beach umbrellas
Change of bed sheets (on request)
Windsurfing nearby
Skydiving nearby
Spa treatment room(s)
Marina on site
Change of towels (on request)
Full-service spa
Volleyball on site
Yoga classes/instruction on site
Cave exploring/spelunking nearby
Billiards or pool table
Number of restaurants - 3
Spa services on site
Golfing nearby
Safe-deposit box at front desk
Snack bar/deli
Children's pool
Hiking/biking trails nearby
Free self parking
Conference space
Beach sun loungers
Computer station
Pool sun loungers
Conference space size (feet) - 5167

Helpful Information

Check-in / Check-out
Check-in from: 3:00 PM
Check-out until: 12:00 PM
Additional check-in information
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • This property uses eco-friendly cleaning products
Check-in Special Instructions
Front desk staff will greet guests on arrival.
Mandatory Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 1.70 per accommodation, per night
  • Destination fee: USD 2.10 per accommodation, per night

We have included all charges provided to us by the property.

Know Before You Go
  • Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.
  • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
  • No pets and no service animals are allowed at this property.

Guest rating

7.8
Good
865 reviews
Comfort
8.2
Overall
7.8
Service
8.2
Amenities
7.8
Condition
8.2
Cleanliness
8.6
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