Iberostar Quetzal

Avenida Xaman-Ha, Playa del Carmen/Playacar, Mexico
Good
955 reviews
8.4

Check-in dates

07.10.2026
to
08.10.2026

Guests and Rooms

2 adults · 0 children · 1 room
Location

Located in Playa del Carmen (Playacar), Iberostar Waves Quetzal - All Inclusive is within a 10-minute drive of Playa del Carmen Maritime Terminal and Quinta Avenida. This all-inclusive property is 2.1 mi (3.4 km) from Playa del Carmen Main Beach and 2.7 mi (4.4 km) from Mamitas Beach.

Amenities

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 4 outdoor swimming pools, a sauna, and a fitness center. This property also features complimentary wireless internet access, concierge services, and babysitting (surcharge).

Rooms

Make yourself at home in one of the 350 air-conditioned rooms featuring free minibar items and flat-screen televisions. Your bed comes with down comforters and premium bedding. Rooms have private balconies or patios. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers.

Dining

Enjoy Japanese cuisine at Bonsai Restaurant, one of the property's 8 restaurants, or stay in and take advantage of the room service (during limited hours). When you are in need of a refreshing drink, visit the beach bar or one of 7 bars/lounges, or 3 poolside bars.

Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

Piste Cyclable sur Paseo Xaman-Ha - 0.4 km / 0.2 mi
Playacar Beach - 1.1 km / 0.7 mi
Mahi Golf Course - 1.4 km / 0.9 mi
Mayan Ruins of Playacar - 1.6 km / 1 mi
Xaman Ha Aviary - 2.2 km / 1.4 mi
Playacar Golf Club - 2.5 km / 1.6 mi
Plaza Paraiso - 2.7 km / 1.7 mi
Paseo del Carmen - 2.7 km / 1.7 mi
Centro Maya Shopping Center - 2.8 km / 1.7 mi
Quinta Avenida - 2.9 km / 1.8 mi
Playa del Carmen Maritime Terminal - 3 km / 1.8 mi
Founders Park - 3 km / 1.9 mi
Portal Maya - 3.1 km / 1.9 mi
Playa del Carmen Main Beach - 3.3 km / 2 mi
Chabad Playa del Carmen - 3.3 km / 2.1 mi

The nearest airports are:
Cozumel Intl. Airport (CZM) - 33.5 km / 20.8 mi
Cancun Intl. Airport (CUN) - 59.8 km / 37.1 mi

Business Amenities

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Event facilities at this property consist of conference space and meeting rooms. Free valet parking is available onsite.

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Facilities

Dry cleaning/laundry service
Gift shops or newsstand
Shopping on site
Proposal/romance packages available
Eco-friendly cleaning products used
Babysitting or childcare (surcharge)
Pool umbrellas
Free WiFi
Scuba diving nearby
Bicycle parking available
Number of bars/lounges - 7
Number of poolside bars - 3
Number of beach bars - 1
Number of outdoor pools - 4
Internet access
Tours/ticket assistance
Internet access - wireless
Free buffet breakfast
Nature reserve
Eco-friendly toiletries
Eco-friendly cleaning products provided
Recycling
LED light bulbs
Multilingual staff
Water dispenser
Ecotours nearby
Children's club (free)
Snorkeling on site
Fitness facilities
Supervised childcare/activities (free)
Wheelchair accessible (may have limitations)
Banquet hall
Wheelchair accessible
Wheelchair-accessible concierge desk
Beach umbrellas
Meeting rooms
Wheelchair-accessible spa
Wheelchair-accessible registration desk
Composting
Windsurfing nearby
Wheelchair-accessible pool
Spa treatment room(s)
Garden
Wedding services
Full-service spa
Tennis lessons on site
Beach towels
Windsurfing on site
Yoga classes/instruction on site
Off-street parking
Children's games
Luggage storage
Billiards or pool table
Children's club
24-hour front desk
Playground on site
Number of restaurants - 8
Spa services on site
Golfing nearby
Smoke-free property
Safe-deposit box at front desk
Sauna
Children's pool
Steam room
Free self parking
Conference space
Free valet parking
Kayaking on site
Beach sun loungers
Tennis on site
Hair salon
Pool sun loungers
Concierge services

Helpful Information

Check-in / Check-out
Check-in from: 3:00 PM
Check-out until: 12:00 PM
Additional check-in information
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Cashless transactions are available
  • This property uses eco-friendly cleaning products
  • This property is professionally cleaned
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Check-in Special Instructions
Front desk staff will greet guests on arrival.
Mandatory Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 32.57 per accommodation, per night

We have included all charges provided to us by the property.

Optional Fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Know Before You Go
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • The property is professionally cleaned.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

Guest rating

8.4
Good
955 reviews
Comfort
8.6
Overall
8.4
Service
8.8
Amenities
8.4
Condition
8.4
Cleanliness
9.0
Neighborhood
8.8
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