Sandos Playacar

Paseo Xaman-Ha Manzana 1 Lote 1, Playa del Carmen/Playacar, Mexico
Good
1145 reviews
7.4

Check-in dates

07.10.2026
to
08.10.2026

Guests and Rooms

2 adults · 0 children · 1 room
Location

With a stay at Sandos Playacar All Inclusive in Playa del Carmen (Playacar), you'll be a 5-minute drive from Playacar Golf Club and 6 minutes from Xaman Ha Aviary. This all-inclusive property is 2.2 mi (3.5 km) from Quinta Avenida and 2.2 mi (3.6 km) from Playa del Carmen Maritime Terminal.

Amenities

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 8 outdoor swimming pools, a complimentary water park, and a sauna. Additional amenities at this property include complimentary wireless internet access, concierge services, and babysitting (surcharge).

Rooms

Make yourself at home in one of the 819 guestrooms featuring free minibar items and flat-screen televisions. Rooms have private balconies or patios. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers.

Dining

Grab a bite to eat at one of the property's 9 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Wind down with a drink at one of the 6 bars/lounges or 3 poolside bars.

Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

Playacar Beach - 0.3 km / 0.2 mi
Piste Cyclable sur Paseo Xaman-Ha - 0.8 km / 0.5 mi
Mahi Golf Course - 1.6 km / 1 mi
Mayan Ruins of Playacar - 2 km / 1.2 mi
Xaman Ha Aviary - 2.7 km / 1.7 mi
Centro Maya Shopping Center - 2.9 km / 1.8 mi
Playacar Golf Club - 3 km / 1.9 mi
Plaza Paraiso - 3.1 km / 1.9 mi
Paseo del Carmen - 3.1 km / 1.9 mi
Playa del Carmen Maritime Terminal - 3.3 km / 2 mi
Quinta Avenida - 3.3 km / 2.1 mi
Portal Maya - 3.4 km / 2.1 mi
Founders Park - 3.4 km / 2.1 mi
Playa del Carmen Main Beach - 3.6 km / 2.2 mi
Chabad Playa del Carmen - 3.7 km / 2.3 mi

The nearest airports are:
Cozumel Intl. Airport (CZM) - 32.7 km / 20.3 mi
Cancun Intl. Airport (CUN) - 61.4 km / 38.1 mi

Business Amenities

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

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Facilities

Beach volleyball on site
Dry cleaning/laundry service
Gift shops or newsstand
Shopping on site
Free water park access
Babysitting or childcare (surcharge)
Pool umbrellas
Free WiFi
Scuba diving nearby
Number of bars/lounges - 6
Number of poolside bars - 3
Number of hot tubs - 1
Designated smoking areas
Number of outdoor pools - 8
Number of swim-up bars - 2
Wheelchair accessible parking
Internet access
Tours/ticket assistance
Internet access - wireless
Sailing on site
Fitness classes on site
Airport transportation (surcharge)
Parasailing nearby
Multilingual staff
Turkish bath/Hammam
Number of coffee shops/cafes - 1
Coffee/tea in common areas
Laundry facilities
Children's club (free)
Elevator
Snorkeling on site
Fitness facilities
Supervised childcare/activities (free)
Surfing/bodyboarding on site
Wheelchair accessible (may have limitations)
Banquet hall
Wheelchair-accessible concierge desk
Beach umbrellas
Meeting rooms
Wheelchair-accessible registration desk
Windsurfing nearby
Skydiving nearby
Spa treatment room(s)
Arcade/game room
Garden
Wedding services
Full-service spa
Beach towels
Free bicycles on site
Miniature golf on site
Off-street parking
Couples/private dining
Luggage storage
Billiards or pool table
Porter/bellhop
Children's club
24-hour front desk
Personal motorized watercraft on site
Playground on site
Number of restaurants - 9
Spa services on site
Golfing nearby
Safe-deposit box at front desk
Snack bar/deli
Sauna
Children's pool
Steam room
Free self parking
Waterslide
Kayaking on site
Terrace
Beach sun loungers
Hair salon
Pool sun loungers
ATM/banking
Concierge services

Helpful Information

Check-in / Check-out
Check-in from: 3:00 PM
Check-out until: 12:00 PM
Additional check-in information
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Safety features at this property include window guards
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Check-in Special Instructions
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
Mandatory Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Sanitation services: MXN 32.57 per night
  • A damage deposit of MXN 5000 will be collected before check-in.

We have included all charges provided to us by the property.

Optional Fees
  • Airport shuttle fee: MXN 2100 per person (one way)
  • Airport shuttle fee per child: MXN 880.00 (one-way), (from 1 to 17 years old)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Know Before You Go
  • A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Guest rating

7.4
Good
1145 reviews
Comfort
7.4
Overall
7.4
Service
7.8
Amenities
7.4
Condition
7.6
Cleanliness
8.2
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