Na Balam Hotel

Calle Zazil-Ha 118, Isla Mujeres, Mexico
Good
761 reviews
8.2

Check-in dates

07.10.2026
to
08.10.2026

Guests and Rooms

2 adults · 0 children · 1 room
Location

With a stay at Na Balam Hotel in Isla Mujeres (Centro - Supmza 001), you'll be steps from North Beach and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. This beach hotel is 0.6 mi (1 km) from Isla Mujeres Ferry Terminal and 9.1 mi (14.6 km) from Ultramar Ferry Puerto Juárez.

Amenities

Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. This hotel also features complimentary wireless internet access, wedding services, and tour/ticket assistance.

Rooms

Stay in one of 21 guestrooms featuring flat-screen televisions. Satellite television is provided for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include safes and complimentary bottled water, and housekeeping is provided daily.

Dining

At Na Balam Hotel, enjoy a satisfying meal at the restaurant. Unwind at the end of the day with a drink at the bar/lounge or the beach bar.

Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

North Beach - 0.1 km / 0.1 mi
West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park - 0.2 km / 0.1 mi
Isla Mujeres Cemetery - 0.5 km / 0.3 mi
Miguel Hidalgo - 0.6 km / 0.3 mi
Faro de Punta Norte - 0.7 km / 0.4 mi
Parador Fotográfico - 0.7 km / 0.4 mi
Cocal Beach - 0.8 km / 0.5 mi
Isla Mujeres Ferry Terminal - 1 km / 0.6 mi
Garrafon Natural Reef Park - 2 km / 1.3 mi
Crayola House - 4 km / 2.5 mi
Mundaca House - 5.7 km / 3.5 mi
Shark Beach - 6.6 km / 4.1 mi
Capitán Dulché Museum - 6.8 km / 4.2 mi
Parque de los Suenos - 7.1 km / 4.4 mi
Joysxee Floating Bottle Island - 7.4 km / 4.6 mi

The nearest major airport is Cancun Intl. Airport (CUN) - 35.1 km / 21.8 mi

Business Amenities

Featured amenities include multilingual staff and a safe deposit box at the front desk. For a surcharge, guests may use a roundtrip airport shuttle (available on request) and a ferry terminal shuttle.

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Facilities

Banquet hall
Fishing nearby
Wheelchair accessible
Beach umbrellas
Airport transportation
Pool umbrellas
Sailing nearby
Free WiFi
Skydiving nearby
Scuba diving nearby
Number of bars/lounges - 1
Number of beach bars - 1
Number of outdoor pools - 1
Garden
Bicycle rentals nearby
Tours/ticket assistance
Wedding services
Beach towels
Boat tours nearby
Ferry terminal shuttle (surcharge)
Airport transportation (surcharge)
Wheelchair accessible – no
Parasailing nearby
Multilingual staff
Front desk (limited hours)
Scooter/moped rentals nearby
Number of restaurants - 1
Ecotours nearby
Smoke-free property
Safe-deposit box at front desk
Snorkeling nearby
Kayaking nearby
Terrace
Beach sun loungers

Helpful Information

Check-in / Check-out
Check-in from: 3:00 PM
Check-out until: 12:00 PM
Additional check-in information
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
Check-in Special Instructions
This property offers transfers from the ferry terminal and airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open daily from 7 AM - 11 PM. This property doesn't offer after-hours check-in. The front desk is staffed during limited hours.
Mandatory Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 50

We have included all charges provided to us by the property.

Optional Fees
  • Airport shuttle fee: USD 120 per vehicle (roundtrip)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Know Before You Go
  • Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • No pets and no service animals are allowed at this property.
  • Contactless check-in and contactless check-out are available.

Guest rating

8.2
Good
761 reviews
Value
7.6
Comfort
7.6
Overall
8.2
Service
8.2
Location
9.2
Amenities
7.8
Condition
7.8
Cleanliness
8.4
Neighborhood
8.8
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