Mercure Nairobi Upper Hill

Kenya Road, Nairobi, Kenya
Good
161 reviews
8.6

Check-in dates

07.10.2026
to
08.10.2026

Guests and Rooms

2 adults · 0 children · 1 room
Location

With a stay at Mercure Nairobi Upper Hill in Nairobi (Upper Hill), you'll be within a 15-minute drive of Nairobi National Park and Uhuru Park. This hotel is 9.5 mi (15.4 km) from Thika Road Mall and 1.1 mi (1.8 km) from Kenya Railway Golf Club.

Amenities

Make use of convenient amenities such as complimentary wireless internet access, concierge services, and babysitting (surcharge). Additional amenities at this Art Deco hotel include gift shops/newsstands, a hair salon, and a ballroom. Guests can catch a ride on the shuttle (surcharge), which operates within 200 kilometers.

Rooms

Make yourself at home in one of the 44 air-conditioned rooms featuring refrigerators and minibars. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Dining

Grab a bite to eat at the Kahawa restaurant, a restaurant where you can take in the pool view and dine alfresco. Or stay in and take advantage of the 24-hour room service. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.

Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

Uhuru Park - 1.4 km / 0.9 mi
Kenya Railway Golf Club - 1.6 km / 1 mi
Nairobi Hospital - 2 km / 1.2 mi
Nyayo National Stadium - 2 km / 1.2 mi
Nairobi Railway Museum - 2.1 km / 1.3 mi
National Assembly Building - 2.2 km / 1.4 mi
Parliament Building - 2.3 km / 1.4 mi
Times Tower - 2.4 km / 1.5 mi
Nairobi Gallery - 2.4 km / 1.5 mi
Kenyatta Mausoleum - 2.5 km / 1.6 mi
Teleposta Towers - 2.6 km / 1.6 mi
Central Park - 2.6 km / 1.6 mi
City Hall - 2.7 km / 1.7 mi
August 7th Memorial Park - 2.7 km / 1.7 mi
City Square - 2.8 km / 1.7 mi

The nearest airports are:
Nairobi (WIL-Wilson) - 3.9 km / 2.4 mi
Jomo Kenyatta Intl. Airport (NBO) - 16.4 km / 10.2 mi

The preferred airport for Mercure Nairobi Upper Hill is Jomo Kenyatta Intl. Airport (NBO).

Business Amenities

Featured amenities include wired internet access (surcharge), limo/town car service, and dry cleaning/laundry services. Planning an event in Nairobi? This hotel has 5813 square feet (540 square meters) of space consisting of conference space and meeting rooms. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.

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Facilities

Dry cleaning/laundry service
Gift shops or newsstand
Train station pickup (surcharge)
Tile flooring in public areas
Comprehensive recycling policy
Bulk dispenser for toiletries
Vegetarian breakfast available
Eco-friendly cleaning products used
Babysitting or childcare (surcharge)
Biodegradable/compostable stirrers
No single-use plastic straws
No single-use plastic soda bottles
Coworking spaces
No single-use plastic stirrers
Conference space size (meters) - 540
Reusable cups only
Wired internet access - surcharge
Swimming pool
Reusable tableware only
Biodegradable/compostable straws
Limo or town car service available
No single-use plastic water bottles
Free WiFi
Casino shuttle (surcharge)
Wheelchair accessible parking
Tours/ticket assistance
Shopping center shuttle (surcharge)
Comprehensive food waste policy
Airport transportation (surcharge)
Energy-saving switches
Eco-friendly toiletries
Vegetable garden
At least 80% of all lighting comes from LEDs
Eco-friendly cleaning products provided
Accessible airport shuttle
Recycling
LED light bulbs
Vegan menu options available
No accessible shuttle
Vegetarian menu options available
Accessible train station shuttle
Number of accessible parking spaces - 10
Breakfast available (surcharge)
Theme park shuttle (surcharge)
Laundry facilities
Elevator
Locally-sourced food on site (80% or more)
Sustainability/community reinvestment (10% revenue or more)
Guest education on local ecosystems and culture
Organic food
Showcase for local artists
Wheelchair accessible (may have limitations)
Banquet hall
Ballroom
Wheelchair accessible
Humane animal treatment
Locally-owned & organized tours & activities
Meeting rooms
Change of bed sheets (on request)
Wheelchair-accessible registration desk
Train station drop-off (surcharge)
Change of towels (on request)
Area shuttle (surcharge)
Registration desk height (centimeters) - 120
Elevator door width (inches) - 47
Registration desk height (inches) - 47
Elevator door width (centimeters) - 120
Water-efficient showers only
Luggage storage
Porter/bellhop
24-hour front desk
Number of restaurants - 1
Housekeeping on request
Golfing nearby
Smoke-free property
Safe-deposit box at front desk
Free self parking
Conference space
Hair salon
Conference space size (feet) - 5813
Concierge services

Helpful Information

Check-in / Check-out
Check-in from: 2:00 PM
Check-out until: 11:00 AM
Additional check-in information
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Cashless transactions are available
  • Safety features at this property include a fire extinguisher
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Check-in Special Instructions
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
Optional Fees
  • Fee for buffet breakfast: approximately USD 30 per person
  • Fee for wired internet in public areas: USD 2.5 per day (rates may vary)
  • Airport shuttle fee: USD 35 per person (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Know Before You Go
  • No pets and no service animals are allowed at this property.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

Guest rating

8.6
Good
161 reviews
Value
8.0
Comfort
8.8
Overall
8.6
Quality
10.0
Service
8.8
Location
7.6
Amenities
8.4
Condition
8.6
Cleanliness
9.0
Neighborhood
7.0
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