The front desk is open during the following times:
- Monday - Friday: 9:00 AM - 6:00 PM
Guests will be asked to provide the property with a copy of their passport before arrival.
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and an access code. Front desk staff will greet guests on arrival. Guests are recommended to download the property's otello manager mobile app before check-in.