Palazzo Caracciolo Napoli - MGallery by Sofitel

Via Carbonara 112, Naples, Italy
Good
919 reviews
8.6

Check-in dates

07.10.2026
to
08.10.2026

Guests and Rooms

2 adults · 0 children · 1 room
Property Desc:

Property Location A stay at Palazzo Caracciolo Naples places you in the heart of Naples, within a 15-minute walk of Spaccanapoli and Naples National Archaeological Museum. This luxury hotel is 1.5 mi (2.5 km) from Via Toledo and 2.5 mi (4.1 km) from Molo Beverello Port.


Rooms Make yourself at home in one of the 145 guestrooms featuring minibars and LCD televisions. Satellite television is provided for your entertainment. Private bathrooms with bathtubs or showers feature bidets and hair dryers. Conveniences include phones, as well as safes and desks.


Amenities

Don't miss out on the many recreational opportunities, including an indoor pool, a steam room, and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.


Dining Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7 AM to 10:30 AM for a fee.


Business, Other Amenities

Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and 8 meeting rooms. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a cruise ship terminal shuttle.


Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

Museum Madre - 0.2 km / 0.1 mi
Via dei Tribunali - 0.4 km / 0.2 mi
Naples Cathedral - 0.5 km / 0.3 mi
Spaccanapoli - 0.6 km / 0.4 mi
Piazza Giuseppe Garibaldi - 0.8 km / 0.5 mi
Botanical Garden of Naples - 0.8 km / 0.5 mi
San Lorenzo Maggiore - 0.8 km / 0.5 mi
Via San Gregorio Armeno - 0.8 km / 0.5 mi
Corso Umberto I - 0.8 km / 0.5 mi
Naples Underground - 0.8 km / 0.5 mi
San Gregorio Armeno Church - 0.8 km / 0.5 mi
Piazza Cavour - 0.9 km / 0.5 mi
Palazzo Marigliano - 0.9 km / 0.6 mi
Naples National Archaeological Museum - 1 km / 0.6 mi
Sansevero Chapel Museum - 1.1 km / 0.7 mi

The nearest major airport is Naples Intl. Airport (NAP) - 8.1 km / 5 mi


Renovation

The following facilities are closed seasonally each year. They will be closed from September 1 to April 30:

  • Swimming pool
The following facilities are closed on Monday and Sunday:
  • Full-service spa
  • Sauna
  • Hot tub


National Ratings

This property has received its official star rating from the local rating authority.


Spoken Languages

German

English

Italian

French

Spanish

Know Before You Go:

  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
  • Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • Up to 2 children 16 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • A car is not required for transportation to and from this property.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).


Fees:

  • Fee for buffet breakfast: approximately EUR 15 per person
  • Airport shuttle fee: EUR 30 per vehicle (one-way, maximum occupancy 3)
  • Valet parking fee: EUR 30 per day
  • Pet fee: EUR 20 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Spa fee: EUR 15 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.


Mandatory Fees and Taxes:

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 150 per stay
  • A tax is imposed by the city: EUR 6.00 per person, per night, up to 14 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.


Checkin Instructions:

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property


Special Checkin Instructions:

This property offers transfers from the cruise terminal, ferry terminal, airport, and train station (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.


Checkin Time:

3:00 PM


Checkin End Time:

anytime


Checkin Minimum Age:

18


Checkout Time:

11:00 AM


Show more

Facilities

Dry cleaning/laundry service
Gift shops or newsstand
Train station pickup (surcharge)
Vegetarian breakfast available
Biodegradable/compostable stirrers
No single-use plastic straws
Number of meeting rooms - 8
No single-use plastic stirrers
Reusable cups only
Biodegradable/compostable straws
Free WiFi
Number of bars/lounges - 1
Designated smoking areas
Number of indoor pools - 1
Tours/ticket assistance
Ferry terminal shuttle (surcharge)
Cruise terminal shuttle (surcharge)
Airport transportation (surcharge)
Eco-friendly toiletries
At least 80% of all lighting comes from LEDs
Eco-friendly cleaning products provided
LED light bulbs
Vegan menu options available
Wheelchair-accessible lounge
No accessible shuttle
Vegetarian menu options available
Wheelchair-accessible on-site restaurant
Visual alarms in hallways
Multilingual staff
Conference center
Wheelchairs available on site
Breakfast available (surcharge)
Wheelchair-accessible meeting spaces/business center
Number of coffee shops/cafes - 1
Laundry facilities
Elevator
Fitness facilities
Sustainability/community reinvestment (10% revenue or more)
Wheelchair accessible (may have limitations)
Banquet hall
Wheelchair accessible
Food and water bowls
Wheelchair-accessible concierge desk
Assistive listening devices in meeting rooms
Wheelchair-accessible path to elevator
Meeting rooms
Change of bed sheets (on request)
Wheelchair-accessible registration desk
Wheelchair-accessible fitness center
Television in common areas
Train station drop-off (surcharge)
Well-lit path to entrance
Change of towels (on request)
Garden
Registration desk height (centimeters) - 119
Elevator door width (inches) - 31
Registration desk height (inches) - 47
Elevator door width (centimeters) - 79
Water-efficient showers only
Luggage storage
Porter/bellhop
24-hour front desk
Number of restaurants - 1
Safe-deposit box at front desk
Snack bar/deli
Designated smoking areas (fines apply)
Steam room
Valet parking (surcharge)
Terrace
Computer station
ATM/banking
24-hour business center
Concierge services

Helpful Information

Check-in / Check-out
Check-in from: 3:00 PM
Check-out until: 11:00 AM
Additional check-in information
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Check-in Special Instructions
This property offers transfers from the cruise terminal, ferry terminal, airport, and train station (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
Mandatory Fees

You'll be asked to pay the following charges at the property:

  • Deposit: EUR 150 per stay
  • A tax is imposed by the city: EUR 4.50 per person, per night, up to 14 nights. This tax does not apply to children under 15 years of age.

We have included all charges provided to us by the property.

Optional Fees
  • Fee for buffet breakfast: approximately EUR 15 per person
  • Airport shuttle fee: EUR 30 per vehicle (one-way, maximum occupancy 3)
  • Valet parking fee: EUR 30 per day
  • Pet fee: EUR 20 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Spa fee: EUR 15 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Know Before You Go
  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
  • Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • Up to 2 children 16 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • A car is not required for transportation to and from this property.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Guest rating

8.6
Good
919 reviews
Value
9.6
Comfort
8.8
Overall
8.6
Service
8.6
Location
7.4
Amenities
8.0
Condition
8.6
Cleanliness
8.8
Neighborhood
6.4
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