Novotel Pekanbaru

Jalan Riau 59, Pekanbaru, Indonesia
Good
82 reviews
8.4

Check-in dates

07.10.2026
to
08.10.2026

Guests and Rooms

2 adults · 0 children · 1 room
Location

With a stay at Novotel Pekanbaru in Pekanbaru, you'll be a 2-minute walk from Ciputra Seraya Mall and 9 minutes by foot from Raya Mosque. This hotel is 0.9 mi (1.5 km) from Senapelan Tunjuk Ajar Integritas Park and 2 mi (3.3 km) from Pekan Baru Mall.

Amenities

Be sure to enjoy recreational amenities including a health club and an outdoor pool. This hotel also features complimentary wireless internet access, concierge services, and wedding services. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).

Rooms

Make yourself at home in one of the 150 air-conditioned rooms featuring minibars and LED televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Dining

For lunch or dinner, stop by Food Exchange, a restaurant that specializes in international cuisine. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available for a fee.

Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

Ciputra Seraya Mall - 0.2 km / 0.1 mi
Raya Mosque - 0.8 km / 0.5 mi
Senapelan Tunjuk Ajar Integritas Park - 2.1 km / 1.3 mi
Pekan Baru Mall - 2.7 km / 1.7 mi
Great Mosque of An-Nur - 3.6 km / 2.3 mi
SKA Mall - 5 km / 3.1 mi
Riau University - 5.9 km / 3.7 mi
Pekanbaru Lake - 9.6 km / 5.9 mi
Riau Garden Shopping Center - 10.3 km / 6.4 mi
Lembah Sari Artificial Lake - 11 km / 6.8 mi
Riau Fantasy - 14.5 km / 9 mi

The preferred airport for Novotel Pekanbaru is Pekanbaru (PKU-Sultan Syarif Qasim II Intl.) - 11.4 km / 7.1 mi

Business Amenities

Featured amenities include complimentary wired internet access, a business center, and express check-out. Planning an event in Pekanbaru? This hotel has 10549 square feet (980 square meters) of space consisting of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

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Facilities

Dry cleaning/laundry service
Comprehensive recycling policy
Bulk dispenser for toiletries
Vegetarian breakfast available
Grey water recycling system
Biodegradable/compostable stirrers
No single-use plastic straws
No single-use plastic soda bottles
No single-use plastic stirrers
Conference space size (meters) - 980
Reusable cups only
Reusable tableware only
Free wired internet
Biodegradable/compostable straws
No single-use plastic water bottles
Free WiFi
Number of bars/lounges - 1
Number of poolside bars - 1
Designated smoking areas
Number of outdoor pools - 1
Comprehensive food waste policy
Airport transportation (surcharge)
Energy-saving switches
Eco-friendly toiletries
Vegetable garden
At least 80% of all lighting comes from LEDs
Eco-friendly cleaning products provided
Recycling
LED light bulbs
Vegan menu options available
Vegetarian menu options available
Multilingual staff
Breakfast available (surcharge)
Barbecue grill(s)
Number of coffee shops/cafes - 1
Laundry facilities
Elevator
Fitness facilities
Sustainability/community reinvestment (10% revenue or more)
Guest education on local ecosystems and culture
Showcase for local artists
Wheelchair accessible (may have limitations)
Banquet hall
Humane animal treatment
Locally-owned & organized tours & activities
Meeting rooms
Change of bed sheets (on request)
Wheelchair-accessible registration desk
Health club
Change of towels (on request)
Garden
Free newspapers in lobby
Wedding services
Area shuttle (surcharge)
Water-efficient showers only
Luggage storage
Express check-out
Porter/bellhop
Business center
24-hour front desk
Number of restaurants - 1
Housekeeping on request
Spa services on site
Safe-deposit box at front desk
Children's pool
Free self parking
Conference space
Terrace
Conference space size (feet) - 10549
Concierge services

Helpful Information

Check-in / Check-out
Check-in from: 2:00 PM
Check-out until: 12:00 PM
Additional check-in information
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Cashless transactions are available
  • This property uses a grey water recycling system
  • Safety features at this property include a fire extinguisher, a security system, and a first aid kit
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Check-in Special Instructions
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.
Optional Fees
  • Fee for buffet breakfast: approximately IDR 108900 per person
  • Airport shuttle fee: IDR 100000 per room (one-way)
  • Rollaway bed fee: IDR 400000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Know Before You Go
  • Up to 2 children 16 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in is available.

Guest rating

8.4
Good
82 reviews
Comfort
8.4
Overall
8.4
Service
8.4
Amenities
9.0
Condition
8.4
Cleanliness
8.6
Neighborhood
8.6
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