Novotel Palembang - Hotel & Residence

Jalan R. Sukamto 8A, Palembang, Indonesia
Good
50 reviews
8.0

Check-in dates

07.10.2026
to
08.10.2026

Guests and Rooms

2 adults · 0 children · 1 room
Location

In the heart of Palembang, Novotel Palembang Hotel & Residence is within a 5-minute drive of Palembang Trade Center Mall and Palembang Golf Club. This golf hotel is 4 mi (6.4 km) from Museum Balaputra Dewa and 4.2 mi (6.8 km) from Masjid Agung Grand Mosque.

Amenities

Take time to pamper yourself with a visit to the full-service spa. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, a nightclub, and a health club. This hotel also features complimentary wireless internet access, concierge services, and wedding services.

Rooms

Make yourself at home in one of the 196 air-conditioned rooms featuring minibars and LCD televisions. Rooms have private balconies. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with showers feature rainfall showerheads and hair dryers.

Dining

Grab a bite to eat at one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.

Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

Palembang Trade Center Mall - 0.5 km / 0.3 mi
Palembang Golf Club - 2.5 km / 1.6 mi
Palembang Square Mall - 3.8 km / 2.4 mi
Museum Balaputra Dewa - 3.9 km / 2.4 mi
Jakabaring Stadium - 4.2 km / 2.6 mi
Palembang Indah Mall - 4.8 km / 3 mi
Masjid Agung Grand Mosque - 6.8 km / 4.2 mi
Great Mosque of Palembang - 7.5 km / 4.6 mi
Ampera Bridge - 7.9 km / 4.9 mi
Kemaro Island - 7.9 km / 4.9 mi
Pulau Kemaro Pagoda - 8 km / 5 mi
Cheng Ho Mosque - 12 km / 7.5 mi
Jakabaring Sport City - 12.2 km / 7.6 mi
Gelora Sriwijaya Stadium - 12.8 km / 8 mi
Al-Qur'an Al-Akbar - 14.7 km / 9.1 mi

The preferred airport for Novotel Palembang Hotel & Residence is Palembang (PLM-Sultan Mahmud Badaruddin II) - 13.2 km / 8.2 mi

Business Amenities

Featured amenities include a business center, a 24-hour front desk, and multilingual staff. Planning an event in Palembang? This hotel has 15608 square feet (1450 square meters) of space consisting of conference space and 13 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

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Facilities

Bulk dispenser for toiletries
Proposal/romance packages available
Biodegradable/compostable stirrers
No single-use plastic straws
Pool umbrellas
No single-use plastic soda bottles
Number of meeting rooms - 13
No single-use plastic stirrers
Conference space size (meters) - 1450
Reusable cups only
Reusable tableware only
Biodegradable/compostable straws
No single-use plastic water bottles
Free WiFi
Number of bars/lounges - 1
Designated smoking areas
Number of outdoor pools - 2
Airport transportation (surcharge)
Eco-friendly toiletries
At least 80% of all lighting comes from LEDs
Eco-friendly cleaning products provided
Recycling
No accessible airport shuttle
LED light bulbs
Multilingual staff
Breakfast available (surcharge)
Barbecue grill(s)
Number of coffee shops/cafes - 1
Laundry facilities
Elevator
Locally-sourced food on site (80% or more)
Organic food
Ballroom
Wheelchair accessible
Health or beauty spa nearby
Reception hall
Nightclub
Change of bed sheets (on request)
Television in common areas
Health club
Change of towels (on request)
Garden
Wedding services
Full-service spa
Shopping mall on site
Couples/private dining
Water-efficient showers only
Luggage storage
Porter/bellhop
Business center
24-hour front desk
Number of restaurants - 2
Housekeeping on request
Golfing nearby
Safe-deposit box at front desk
Snack bar/deli
Sauna
Children's pool
Steam room
Free self parking
Conference space
Valet parking (surcharge)
Terrace
Computer station
ATM/banking
Conference space size (feet) - 15608
Concierge services

Helpful Information

Check-in / Check-out
Check-in from: 3:00 PM
Check-out until: 12:00 PM
Additional check-in information
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards; cash is not accepted
  • Cashless transactions are available
  • Safety features at this property include a fire extinguisher and a first aid kit
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Check-in Special Instructions
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
Optional Fees
  • Fee for buffet breakfast: approximately IDR 200000 for adults and IDR 100000 for children
  • Airport shuttle fee: IDR 350000 per vehicle (one-way, maximum occupancy 2)
  • Valet parking fee: IDR 100000 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Know Before You Go
  • Pool access available from 6:00 AM to 8:00 PM.
  • Reservations are required for golf tee times. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Cashless payment methods are available for all transactions.

Guest rating

8.0
Good
50 reviews
Value
6.0
Comfort
8.0
Overall
8.0
Service
8.0
Location
8.0
Amenities
9.2
Condition
7.8
Cleanliness
8.0
Neighborhood
7.6
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