Mercure Serpong Alam Sutera

23 Jalan Alam Sutera Boulevard, Tangerang, Indonesia
Good
249 reviews
8.6

Check-in dates

07.10.2026
to
08.10.2026

Guests and Rooms

2 adults · 0 children · 1 room
Location

Located in South Tangerang, Mercure Serpong Alam Sutera is in the business district, a 3-minute drive from Living World and 6 minutes from Summarecon Mall Serpong. This family-friendly hotel is 4 mi (6.4 km) from Ocean Park and 4.6 mi (7.3 km) from Scientia Square Park.

Amenities

Take advantage of recreation opportunities including an outdoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services. Guests can get to nearby shops on the complimentary shuttle.

Rooms

Make yourself at home in one of the 171 guestrooms featuring minibars and LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Dining

For lunch or dinner, stop by Mint & Pepper, a restaurant that specializes in international cuisine. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are served on weekdays from 6:00 AM to 10:00 AM and on weekends from 6:00 AM to 11:00 AM for a fee.

Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

Omni Hospital - 0.2 km / 0.1 mi
Living World - 0.2 km / 0.1 mi
Bina Nusantara University - 2.4 km / 1.5 mi
Mall Alam Sutra - 2.7 km / 1.7 mi
Summarecon Mall Serpong - 4.6 km / 2.8 mi
Primaya Hospital Tangerang - 4.6 km / 2.9 mi
ITC BSD - 5.8 km / 3.6 mi
Ocean Park - 6.4 km / 4 mi
St. Carolus Hospital Summarecon Serpong - 6.4 km / 4 mi
Bethsaida Hospitals - 6.5 km / 4 mi
TerasKota - 6.6 km / 4.1 mi
University Multimedia Nusantara - 6.8 km / 4.2 mi
Indonesia Convention Exhibition - 7 km / 4.3 mi
Gading Raya Golf Course - 7.1 km / 4.4 mi
Eka Hospital - 7.1 km / 4.4 mi

The nearest airports are:
Soekarno-Hatta Intl. Airport (CGK) - 27.5 km / 17.1 mi
Halim Perdanakusuma Intl. Airport (HLP) - 37 km / 23 mi

The preferred airport for Mercure Serpong Alam Sutera is Soekarno-Hatta Intl. Airport (CGK).

Business Amenities

Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in South Tangerang? This hotel has 5920 square feet (550 square meters) of space consisting of conference space and 5 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

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Facilities

Dry cleaning/laundry service
Comprehensive recycling policy
Bulk dispenser for toiletries
Vegetarian breakfast available
Biodegradable/compostable stirrers
No single-use plastic straws
No single-use plastic soda bottles
Number of meeting rooms - 5
No single-use plastic stirrers
Conference space size (meters) - 550
Reusable cups only
Reusable tableware only
Biodegradable/compostable straws
No single-use plastic water bottles
Free WiFi
Number of bars/lounges - 2
Number of poolside bars - 1
Number of outdoor pools - 1
Free shopping center shuttle
Comprehensive food waste policy
Airport transportation (surcharge)
Energy-saving switches
Eco-friendly toiletries
Vegetable garden
At least 80% of all lighting comes from LEDs
Eco-friendly cleaning products provided
Recycling
LED light bulbs
Vegan menu options available
Vegetarian menu options available
Water dispenser
Wheelchairs available on site
Breakfast available (surcharge)
Barbecue grill(s)
Number of coffee shops/cafes - 1
Laundry facilities
Elevator
Fitness facilities
Double-glazing on all windows
Locally-sourced food on site (80% or more)
Sustainability/community reinvestment (10% revenue or more)
Guest education on local ecosystems and culture
Games
Organic food
Showcase for local artists
Wheelchair accessible (may have limitations)
Banquet hall
Humane animal treatment
Locally-owned & organized tours & activities
Health or beauty spa nearby
Change of bed sheets (on request)
Wheelchair-accessible public washroom
Change of towels (on request)
Garden
Free newspapers in lobby
Wedding services
Free bicycles on site
Area shuttle (surcharge)
Water-efficient showers only
Luggage storage
Porter/bellhop
Business center
24-hour front desk
Number of restaurants - 1
Housekeeping on request
Golfing nearby
Smoke-free property
Safe-deposit box at front desk
Snack bar/deli
Children's pool
Hiking/biking trails nearby
Free self parking
Conference space
Terrace
Computer station
Pool sun loungers
ATM/banking
Conference space size (feet) - 5920
24-hour business center
Concierge services

Helpful Information

Check-in / Check-out
Check-in from: 2:00 PM
Check-out until: 12:00 PM
Additional check-in information
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Check-in Special Instructions
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
Optional Fees
  • Fee for buffet breakfast: approximately IDR 188000 for adults and IDR 94000 for children
  • Airport shuttle fee: IDR 363000 per vehicle (one-way, maximum occupancy 4)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: IDR 450000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Know Before You Go
  • One child 16 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • No pets and no service animals are allowed at this property.
  • Contactless check-in and contactless check-out are available.

Guest rating

8.6
Good
249 reviews
Value
8.0
Comfort
8.6
Overall
8.6
Service
8.8
Location
8.8
Amenities
8.6
Condition
8.6
Cleanliness
8.6
Neighborhood
9.0
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