Grand Mercure Surabaya City

Jalan Ahmad Yani 71, Surabaja, Indonesia
Good
4 reviews
8.0

Check-in dates

07.10.2026
to
08.10.2026

Guests and Rooms

2 adults · 0 children · 1 room
Location

When you stay at Movenpick Surabaya City in Surabaya, you'll be in a shopping district, within a 5-minute drive of Royal Plaza Surabaya and Surabaya Town Square. This family-friendly hotel is 4 mi (6.4 km) from Tunjungan Plaza and 4.4 mi (7.1 km) from Grand City Surabaya.

Amenities

Pamper yourself with a visit to the spa, which offers massages. You can take advantage of recreational amenities such as a health club, an outdoor pool, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.

Rooms

Make yourself at home in one of the 243 air-conditioned rooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and desks.

Dining

Enjoy a meal at Patita Restaurant or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.

Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

Universitas Islam Negeri Sunan Ampel Surabaya - 0.7 km / 0.5 mi
Royal Plaza Surabaya - 1.1 km / 0.7 mi
Monument Of Suroboyo - 2.3 km / 1.5 mi
Mpu Tantular Museum - 2.5 km / 1.5 mi
Taman Bungkul - 2.6 km / 1.6 mi
Surabaya Town Square - 2.9 km / 1.8 mi
House of Sampoerna - 3.3 km / 2.1 mi
Pelita Harapan University Surabaya - 3.7 km / 2.3 mi
City of Tomorrow - 3.8 km / 2.4 mi
Lapangan Thor Stadium - 3.9 km / 2.4 mi
Petra Christian University - 4 km / 2.5 mi
Korea Park - 4 km / 2.5 mi
Ciputra World Mall - 4.3 km / 2.7 mi
Al Akbar Mosque - 4.5 km / 2.8 mi
Dyandra Convention Center Surabaya - 5.7 km / 3.5 mi

The preferred airport for Movenpick Surabaya City is Surabaya (SUB-Juanda) - 12.3 km / 7.6 mi

Business Amenities

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. This hotel has 9 meeting rooms available for events. Free valet parking is available onsite.

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Facilities

Dry cleaning/laundry service
Comprehensive recycling policy
Bulk dispenser for toiletries
Vegetarian breakfast available
Eco-friendly cleaning products used
Biodegradable/compostable stirrers
No single-use plastic straws
Outdoor entertainment area
No single-use plastic soda bottles
Number of meeting rooms - 9
No single-use plastic stirrers
Reusable cups only
Reusable tableware only
Biodegradable/compostable straws
No single-use plastic water bottles
Free WiFi
Number of bars/lounges - 1
Number of outdoor pools - 1
Tours/ticket assistance
Comprehensive food waste policy
Energy-saving switches
Eco-friendly toiletries
Vegetable garden
At least 80% of all lighting comes from LEDs
Eco-friendly cleaning products provided
Recycling
LED light bulbs
Vegan menu options available
Vegetarian menu options available
Breakfast available (surcharge)
Number of coffee shops/cafes - 1
Coffee/tea in common areas
Laundry facilities
Elevator
Fitness facilities
Locally-sourced food on site (80% or more)
Sustainability/community reinvestment (10% revenue or more)
Organic food
Showcase for local artists
Wheelchair accessible (may have limitations)
Banquet hall
Humane animal treatment
Wheelchair-accessible concierge desk
Locally-owned & organized tours & activities
Wheelchair-accessible path to elevator
Change of bed sheets (on request)
Health club
Change of towels (on request)
Garden
Full-service spa
Shopping mall on site
Water-efficient showers only
Luggage storage
Porter/bellhop
24-hour front desk
Number of restaurants - 1
Housekeeping on request
Smoke-free property
Safe-deposit box at front desk
Snack bar/deli
Sauna
Children's pool
Free self parking
Free valet parking
ATM/banking
Concierge services

Helpful Information

Check-in / Check-out
Check-in from: 2:00 PM
Check-out until: 12:00 PM
Additional check-in information
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards, debit cards, and cash
  • Cashless transactions are available
  • This property uses eco-friendly cleaning products
  • Safety features at this property include a fire extinguisher, a security system, and a first aid kit
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Check-in Special Instructions
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
Mandatory Fees

You'll be asked to pay the following charges at the property:

  • Deposit: IDR 500000 per accommodation, per night

We have included all charges provided to us by the property.

Optional Fees
  • Fee for buffet breakfast: approximately IDR 158000 for adults and IDR 79000 for children
  • Airport shuttle fee: IDR 273000 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: IDR 273000 (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: IDR 423500.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Know Before You Go
  • Pool access available from 6:00 AM to 8:00 PM.
  • One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

Guest rating

8.0
Good
4 reviews
Comfort
8.6
Overall
8.0
Service
8.4
Amenities
4.0
Condition
8.4
Cleanliness
9.6
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