The Westin Surabaya

Jalan Puncak Indah Lontar 2, Surabaja, Indonesia
Superb
24 reviews
10.0

Check-in dates

07.10.2026
to
08.10.2026

Guests and Rooms

2 adults · 0 children · 1 room
Location

Located in Surabaya, The Westin Surabaya is connected to the convention center, a 1-minute drive from Pakuwon Mall and 12 minutes from Surabaya Plaza Shopping Mall. This family-friendly hotel is 7.1 mi (11.5 km) from Tunjungan Plaza and 7.2 mi (11.5 km) from Royal Plaza Surabaya.

Amenities

Pamper yourself with a visit to the spa, which offers massages and body treatments. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services.

Rooms

Make yourself at home in one of the 204 air-conditioned rooms featuring LCD televisions. Your Select Comfort bed comes with down comforters. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers.

Dining

Satisfy your appetite for lunch, dinner, or brunch at Magnolia, a restaurant which specializes in Asian cuisine, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.

Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

Pakuwon Mall - 0.1 km / 0.1 mi
Pakuwon Trade Center - 0.3 km / 0.2 mi
Al-Akbar Mosque - 4.3 km / 2.7 mi
Ciputra Golf Club - 6.8 km / 4.2 mi
Ciputra World Mall - 7.4 km / 4.6 mi
Surabaya Town Square - 7.8 km / 4.8 mi
House of Sampoerna - 8.2 km / 5.1 mi
Lapangan Thor Stadium - 8.4 km / 5.2 mi
Mpu Tantular Museum - 8.5 km / 5.3 mi
Taman Bungkul - 8.7 km / 5.4 mi
Korea Park - 9 km / 5.6 mi
Monument Of Suroboyo - 9.2 km / 5.7 mi
Dyandra Convention Center Surabaya - 10.4 km / 6.5 mi
BG Junction - 10.6 km / 6.6 mi
Joko Dolog Statue - 11.2 km / 7 mi

The nearest major airport is Surabaya (SUB-Juanda) - 23.7 km / 14.7 mi

Business Amenities

Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Surabaya? This hotel has 89082 square feet (8276 square meters) of space consisting of a conference center and 20 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.

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Facilities

Dry cleaning/laundry service
Comprehensive recycling policy
Golf cart
Vegetarian breakfast available
Golf clubs (equipment)
Biodegradable/compostable stirrers
Outdoor furniture
Number of meeting rooms - 20
No single-use plastic stirrers
Conference space size (meters) - 8276
Bicycle on site
Free WiFi
Number of bars/lounges - 1
Number of outdoor pools - 3
Braille or raised signage
Assistive listening devices available
Wheelchair accessible parking
Tours/ticket assistance
Comprehensive food waste policy
Airport transportation (surcharge)
Energy-saving switches
Vegetable garden
At least 80% of all lighting comes from LEDs
Accessible airport shuttle
Recycling
LED light bulbs
Vegan menu options available
No accessible shuttle
Vegetarian menu options available
Wheelchair-accessible on-site restaurant
Golf lessons available nearby
Multilingual staff
Conference center
Number of accessible parking spaces - 3
Breakfast available (surcharge)
Laundry facilities
Children's club (free)
Elevator
Double-glazing on all windows
Rooftop garden
Covered parking
Secured parking
Wheelchair accessible (may have limitations)
Banquet hall
Ballroom
Health or beauty spa nearby
Reception hall
Assistive listening devices in meeting rooms
Wheelchair-accessible path to elevator
Meeting rooms
Change of bed sheets (on request)
Valet for wheelchair-equipped vehicle
Wheelchair-accessible registration desk
Wheelchair-accessible fitness center
Wheelchair-accessible pool
Spa treatment room(s)
Well-lit path to entrance
Change of towels (on request)
Wedding services
Full-service spa
24-hour fitness facilities
Shopping mall on site
Golf driving range on site
Pro shop
Elevator door width (inches) - 55
Golf lessons with a pro
Golf caddy
Couples/private dining
Elevator door width (centimeters) - 140
Children's toys
Water-efficient showers only
Luggage storage
24-hour front desk
Playground on site
Number of restaurants - 1
Housekeeping on request
Smoke-free property
Children's pool
Self parking (surcharge)
Conference space
Valet parking (surcharge)
Computer station
Wheelchair accessible path of travel
Conference space size (feet) - 89082
Concierge services

Helpful Information

Check-in / Check-out
Check-in from: 3:00 PM
Check-out until: 12:00 PM
Additional check-in information
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Check-in Special Instructions
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.
Optional Fees
  • Fee for buffet breakfast: approximately IDR 408000 for adults and IDR 204000 for children
  • Airport shuttle fee: IDR 490000 per vehicle (one-way, maximum occupancy 5)
  • Covered self parking fee: IDR 100000 per stay
  • Valet parking fee: IDR 150000 per stay
  • Rollaway bed fee: IDR 874000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Know Before You Go
  • Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.

Guest rating

10.0
Superb
24 reviews
Comfort
10.0
Overall
10.0
Service
10.0
Amenities
10.0
Condition
10.0
Cleanliness
10.0
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