Hotel Majapahit Surabaya - Managed by AccorHotels

Jalan Tunjungan 65, Surabaja, Indonesia
Superb
253 reviews
9.2

Check-in dates

07.10.2026
to
08.10.2026

Guests and Rooms

2 adults · 0 children · 1 room
Location

Hotel Majapahit Surabaya - MGallery is centrally located in Surabaya, a 3-minute walk from Tunjungan Plaza and 13 minutes by foot from BG Junction. This family-friendly hotel is 0.9 mi (1.5 km) from Taman Hiburan Rakyat and 1 mi (1.7 km) from Surabaya Plaza Shopping Mall.

Amenities

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as a health club, an outdoor pool, and a sauna. Additional features at this Colonial hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge). Guests can get to nearby shops on the complimentary shuttle.

Rooms

Make yourself at home in one of the 139 guestrooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks.

Dining

Enjoy international cuisine at Indigo Restaurant, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.

Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

Tunjungan Plaza - 0.3 km / 0.2 mi
Grahadi - 0.6 km / 0.3 mi
Joko Dolog Statue - 0.7 km / 0.4 mi
Surabaya Youth Center - 0.8 km / 0.5 mi
BG Junction - 1 km / 0.6 mi
Sharp Bamboo Monument - 1.1 km / 0.7 mi
Dyandra Convention Center Surabaya - 1.2 km / 0.7 mi
Taman Hiburan Rakyat - 1.2 km / 0.7 mi
Balai Pemuda - 1.2 km / 0.7 mi
Surabaya Plaza Shopping Mall - 1.3 km / 0.8 mi
Grand City Surabaya - 1.4 km / 0.9 mi
Submarine Monument - 1.4 km / 0.9 mi
World Trade Centre - 1.6 km / 1 mi
Heroic Monument - 1.7 km / 1.1 mi
Surabaya Grand Mosque - 1.7 km / 1.1 mi

The preferred airport for Hotel Majapahit Surabaya - MGallery is Surabaya (SUB-Juanda) - 18.8 km / 11.7 mi

Business Amenities

Featured amenities include a business center, limo/town car service, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

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Facilities

Dry cleaning/laundry service
Gift shops or newsstand
Shopping on site
Comprehensive recycling policy
Bulk dispenser for toiletries
Vegetarian breakfast available
Babysitting or childcare (surcharge)
Parking (limited spaces)
Biodegradable/compostable stirrers
No single-use plastic straws
No single-use plastic soda bottles
No single-use plastic stirrers
Reusable cups only
Reusable tableware only
Biodegradable/compostable straws
Limo or town car service available
No single-use plastic water bottles
Free WiFi
Number of bars/lounges - 2
Number of poolside bars - 1
Number of outdoor pools - 1
Tours/ticket assistance
Free shopping center shuttle
Rooftop terrace
Airport transportation (surcharge)
Eco-friendly toiletries
At least 80% of all lighting comes from LEDs
Eco-friendly cleaning products provided
Accessible airport shuttle
LED light bulbs
Vegan menu options available
Vegetarian menu options available
Water dispenser
Breakfast available (surcharge)
Barbecue grill(s)
Number of coffee shops/cafes - 1
Coffee/tea in common areas
Laundry facilities
Elevator
Fitness facilities
Locally-sourced food on site (80% or more)
Guest education on local ecosystems and culture
Annual carbon offsets
Organic food
Wheelchair accessible (may have limitations)
Banquet hall
Ballroom
Humane animal treatment
Wheelchair-accessible concierge desk
Health or beauty spa nearby
Meeting rooms
Change of bed sheets (on request)
Wheelchair-accessible registration desk
Wheelchair-accessible public washroom
Spa treatment room(s)
Health club
Change of towels (on request)
Garden
Wedding services
Full-service spa
Water-efficient showers only
Luggage storage
Billiards or pool table
Porter/bellhop
Business center
24-hour front desk
Playground on site
Number of restaurants - 3
Housekeeping on request
Spa services on site
Golfing nearby
Smoke-free property
Safe-deposit box at front desk
Snack bar/deli
Sauna
Children's pool
Steam room
Free self parking
Terrace
Computer station
Hair salon
Concierge services

Helpful Information

Check-in / Check-out
Check-in from: 2:00 PM
Check-out until: 11:30 AM
Additional check-in information
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Check-in Special Instructions
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.
Optional Fees
  • Fee for buffet breakfast: approximately IDR 181500 per person
  • Airport shuttle fee: IDR 280000 per vehicle (one-way, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: IDR 453750.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Know Before You Go
  • Pool access available from 7:00 AM to 8:00 PM.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Contactless check-in and contactless check-out are available.

Guest rating

9.2
Superb
253 reviews
Value
9.2
Comfort
9.2
Overall
9.2
Quality
6.0
Service
9.2
Location
8.2
Amenities
9.0
Condition
8.6
Cleanliness
9.0
Neighborhood
8.2
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