Ciputra World Surabaya

Jalan Mayjen Sungkono 89, Surabaja, Indonesia
Good
221 reviews
8.8

Check-in dates

07.10.2026
to
08.10.2026

Guests and Rooms

2 adults · 0 children · 1 room
Location

With a stay at Hotel Ciputra World Surabaya managed by Swiss-Belhotel International in Surabaya (Gunung Sari), you'll be a 1-minute drive from Ciputra World Mall and 14 minutes from Ciputra Golf Club. This luxury hotel is 4.5 mi (7.2 km) from Tunjungan Plaza and 2.1 mi (3.4 km) from Surabaya Town Square.

Amenities

Relax at the full-service spa, where you can enjoy massages. If you're looking for recreational opportunities, you'll find an outdoor pool, a hot tub, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and shopping on site.

Rooms

Make yourself at home in one of the 212 guestrooms featuring refrigerators and LED televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.

Dining

Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.

Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

Ciputra World Mall - 0.1 km / 0.1 mi
Surabaya Town Square - 1.4 km / 0.9 mi
Lapangan Thor Stadium - 1.6 km / 1 mi
House of Sampoerna - 2.2 km / 1.4 mi
Al-Akbar Mosque - 2.3 km / 1.4 mi
Korea Park - 2.4 km / 1.5 mi
Taman Bungkul - 3 km / 1.8 mi
Mpu Tantular Museum - 3 km / 1.9 mi
Monument Of Suroboyo - 3 km / 1.9 mi
Royal Plaza Surabaya - 3.7 km / 2.3 mi
Dyandra Convention Center Surabaya - 4.9 km / 3 mi
Pakuwon Mall - 6.6 km / 4.1 mi
BG Junction - 6.7 km / 4.2 mi
Pakuwon Trade Center - 7 km / 4.3 mi
Joko Dolog Statue - 7 km / 4.4 mi

The preferred airport for Hotel Ciputra World Surabaya managed by Swiss-Belhotel International is Surabaya (SUB-Juanda) - 20.4 km / 12.7 mi

Business Amenities

Featured amenities include a business center, express check-in, and complimentary newspapers in the lobby. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

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Facilities

Dry cleaning/laundry service
Shopping on site
Banquet hall
Reception hall
Express check-in
Free WiFi
Number of bars/lounges - 1
Number of hot tubs - 1
Designated smoking areas
Spa treatment room(s)
Number of outdoor pools - 1
Free newspapers in lobby
Tours/ticket assistance
Wedding services
Full-service spa
Airport transportation (surcharge)
Luggage storage
Grocery/convenience store
Porter/bellhop
Business center
Multilingual staff
Conference center
24-hour front desk
Breakfast available (surcharge)
Number of restaurants - 1
Safe-deposit box at front desk
Number of coffee shops/cafes - 1
Snack bar/deli
Designated smoking areas (fines apply)
Sauna
Children's pool
Laundry facilities
Free self parking
Elevator
Fitness facilities
Valet parking (surcharge)
ATM/banking
Concierge services

Helpful Information

Check-in / Check-out
Check-in from: 2:00 PM
Check-out until: 12:00 PM
Additional check-in information
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Noise-free guestrooms cannot be guaranteed
Check-in Special Instructions
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
Optional Fees
  • Fee for cooked-to-order breakfast: approximately IDR 302500–302500 for adults, and IDR 151250–151250 for children
  • Airport shuttle fee: IDR 440220 per vehicle (one-way)
  • Valet parking fee: IDR 60000 per day
  • Rollaway bed fee: IDR 500000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Know Before You Go
  • Pool access available from 7:00 AM to 5:00 PM.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • No pets and no service animals are allowed at this property.

Guest rating

8.8
Good
221 reviews
Comfort
9.0
Overall
8.8
Service
8.8
Location
9.4
Amenities
8.4
Condition
9.0
Cleanliness
9.2
Neighborhood
8.8
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