Galaxy Hotel
Dimokratias Avenue 75, Heraklion, Greece
Superb
977 reviews
9.2
Check-in dates
07.10.2026
to
08.10.2026
Guests and Rooms
2 adults · 0 children · 1 room
The award-winning, 5-star Deluxe Galaxy Hotel Iraklio is Heraklion’s premier hotel for business and leisure and the top choice for discerning travelers.
Modern, fully renovated facilities and warm, professional service highlight the hotel’s steadfast dedication to the magical combination of aesthetics and functionality.
Centrally located in downtown Heraklion, the Galaxy is an oasis of contemporary luxury whose services and amenities are second to none.
The Galaxy Hotel Iraklio’s 127 rooms and suites exude an air of contemporary elegance within a unique city-resort atmosphere and along with the hotel’s extensive, upgraded amenities they present an unbeatable hospitality experience.
Our 127 rooms and suites feature all modern amenities and technology and:
- Complimentary WiFi
- Espresso machine with Tea & coffee service
- Simmons™ anatomic mattresses Duvets and pillows with the hardness of your choice
- Work desk
- Laptop sized electronic safe
- Armchair and rest area
- Business rooms: oversized desk
- Pure Wellness (allergy free) rooms: with 99% clean atmosphere
- Executive rooms: spaciousness 30 sq.m., sitting area with sofa (also dining in Executive Suites), large desk, luxury spa bath amenities, tea & coffee kettles (water boiler) and Nespresso machines™
Other amenities and services:
- Complimentary WiFi everywhere
- Complimentary Power banks in all public areas
- Complimentary parking
- Internet Corner with free PC use
- City's largest fresh water swimming pool
- Events and meeting areas
- 2 restaurants, café, lounge bar and Room Service
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Facilities
Dry cleaning/laundry service
Vegetarian breakfast available
Babysitting or childcare (surcharge)
Outdoor furniture
Pool umbrellas
Number of meeting rooms - 9
Conference space size (meters) - 170
Free wired internet
Limo or town car service available
Free WiFi
Number of bars/lounges - 2
Number of poolside bars - 1
Designated smoking areas
Number of outdoor pools - 1
Wheelchair accessible parking
Tours/ticket assistance
Fireplace in lobby
Airport transportation (surcharge)
Energy-saving switches
At least 80% of all lighting comes from LEDs
LED light bulbs
Vegan menu options available
Wheelchair-accessible lounge
Vegetarian menu options available
Golf lessons available nearby
Multilingual staff
Conference center
Breakfast available (surcharge)
Number of coffee shops/cafes - 1
Coffee/tea in common areas
Laundry facilities
Elevator
Fitness facilities
Double-glazing on all windows
Locally-sourced food on site (80% or more)
Bicycle rentals on site
Wheelchair accessible (may have limitations)
Banquet hall
Wheelchair accessible
Wheelchair-accessible concierge desk
Locally-owned & organized tours & activities
Street parking
Express check-in
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Television in common areas
Wheelchair-accessible pool
Garden
24-hour fitness facilities
24-hour health club
Water-efficient toilets only
Water-efficient showers only
Luggage storage
Express check-out
Porter/bellhop
24-hour front desk
Number of restaurants - 2
Spa services on site
Golfing nearby
Safe-deposit box at front desk
Steam room
Free self parking
Conference space
Terrace
Computer station
Pool sun loungers
Wheelchair accessible path of travel
Conference space size (feet) - 1830
Concierge services
Helpful Information
Check-in / Check-out
Check-in from: 3:00 PM
Check-out until: 12:00 PM
Additional check-in information
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, mobile payments, and cash
- Mobile payment options include: Apple Pay
- Safety features at this property include a fire extinguisher, a security system, and a first aid kit
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Check-in Special Instructions
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
Mandatory Fees
You'll be asked to pay the following charges at the property:
- A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
- A tax is imposed by the city: From 1 November - 29 February, EUR 4.00 per accommodation, per night
- A tax is imposed by the city: From 1 March - 31 October, EUR 10.00 per accommodation, per night
We have included all charges provided to us by the property.
Optional Fees
- Fee for buffet breakfast: approximately EUR 15.00 per person
- Airport shuttle fee: EUR 25 per vehicle (one-way)
- Rollaway bed fee: EUR 20 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Know Before You Go
- Cash transactions at this property cannot exceed EUR 500, due to national regulations. For further details, please contact the property using information in the booking confirmation.
- Children 4 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
Guest rating
9.2
Superb
977 reviews
Value
9.0
Comfort
9.0
Overall
9.2
Service
9.4
Location
7.6
Amenities
9.2
Condition
9.2
Cleanliness
9.4
Neighborhood
8.4
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