Holiday Inn Hamburg - Hafencity

Ueberseeallee 15, Hamburg, Germany
Superb
498 reviews
9.2

Check-in dates

07.10.2026
to
08.10.2026

Guests and Rooms

2 adults · 0 children · 1 room
Location

With a stay at Holiday Inn Hamburg - Hafencity by IHG, you'll be centrally located in Hamburg, within a 5-minute drive of Miniatur Wunderland and Elbe Philharmonic Hall. This luxury hotel is 2.2 mi (3.6 km) from Reeperbahn and 6.6 mi (10.6 km) from Volksparkstadion.

Amenities

Be sure to enjoy recreational amenities including a fitness center and bicycles to rent. Additional amenities at this hotel include complimentary wireless internet access and a banquet hall.

Rooms

Make yourself at home in one of the 268 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have bathtubs or showers and hair dryers. Conveniences include phones, as well as desks and separate sitting areas.

Dining

Stop by the hotel's bar/lounge, Open Lobby, for lunch or dinner. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.

Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

International Maritime Museum - 0.5 km / 0.3 mi
German Customs Museum - 0.8 km / 0.5 mi
Elbe - 0.8 km / 0.5 mi
Hamburg Cruise Center - 0.8 km / 0.5 mi
Dockland - 0.8 km / 0.5 mi
Traditional Ship Harbour - 0.9 km / 0.6 mi
HafenCity InfoCenter - 1.2 km / 0.7 mi
Hamburg Dungeon - 1.3 km / 0.8 mi
Miniatur Wunderland - 1.3 km / 0.8 mi
St. Peter's Church - 1.4 km / 0.9 mi
Europa Passage - 1.6 km / 1 mi
Rathausmarket - 1.6 km / 1 mi
Moenckebergstrasse - 1.6 km / 1 mi
Hamburg Wholesale Market - 1.6 km / 1 mi
Deichstrasse - 1.6 km / 1 mi

The preferred airport for Holiday Inn Hamburg - Hafencity by IHG is Hamburg Airport (HAM) - 13.2 km / 8.2 mi

Business Amenities

Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. This hotel has 3 meeting rooms available for events. Self parking (subject to charges) is available onsite.

National Ratings

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

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Facilities

Dry cleaning/laundry service
Comprehensive recycling policy
Vegetarian breakfast available
Parking (limited spaces)
Number of meeting rooms - 3
Free WiFi
Number of bars/lounges - 1
Wheelchair accessible parking
Energy-saving switches
Recycling
Vegan menu options available
No accessible shuttle
Vegetarian menu options available
Wheelchair-accessible on-site restaurant
Visual alarms in hallways
Handrails in stairways
Number of accessible parking spaces - 2
Breakfast available (surcharge)
Wheelchair-accessible meeting spaces/business center
Number of coffee shops/cafes - 1
Elevator
Fitness facilities
Bicycle rentals on site
Rooftop garden
Wheelchair accessible (may have limitations)
Banquet hall
Wheelchair-accessible path to elevator
Change of bed sheets (on request)
Wheelchair-accessible registration desk
Wheelchair-accessible fitness center
Wheelchair-accessible public washroom
Change of towels (on request)
Stair-free path to entrance
Free newspapers in lobby
Registration desk height (centimeters) - 90
Elevator door width (inches) - 39
Registration desk height (inches) - 35
Stairwell handrail height (inches) - 24
Elevator door width (centimeters) - 99
Water-efficient showers only
Luggage storage
Stairwell handrail height (centimeters) - 61
Business center
24-hour front desk
Number of restaurants - 1
Smoke-free property
Safe-deposit box at front desk
Snack bar/deli
Self parking (surcharge)
Wheelchair accessible path of travel

Helpful Information

Check-in / Check-out
Check-in from: 3:00 PM
Check-out until: 12:00 PM
Additional check-in information
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Cashless transactions are available
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Check-in Special Instructions
Front desk staff will greet guests on arrival. Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests. Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Optional Fees
  • Fee for buffet breakfast: approximately EUR 25 per person
  • Self parking fee: EUR 25 per day
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Know Before You Go
  • Children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Cashless payment methods are available for all transactions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Guest rating

9.2
Superb
498 reviews
Comfort
9.0
Overall
9.2
Service
9.2
Amenities
8.8
Condition
9.4
Cleanliness
9.4
Neighborhood
8.8
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