Novotel Hamburg City Alster

Luebecker Strasse 3, Hamburg, Germany
Good
980 reviews
8.6

Check-in dates

07.10.2026
to
08.10.2026

Guests and Rooms

2 adults · 0 children · 1 room
Location

With a stay at Novotel Hamburg City Alster, you'll be centrally located in Hamburg, within a 5-minute drive of Miniatur Wunderland and Jungfernstieg. This spa hotel is 6.7 mi (10.8 km) from Volksparkstadion and 3.2 mi (5.2 km) from Reeperbahn.

Amenities

Take time to pamper yourself with a visit to the full-service spa. You can take advantage of recreational amenities such as a sauna and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, a television in a common area, and tour/ticket assistance.

Rooms

Stay in one of 210 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and coffee/tea makers.

Dining

Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11:00 AM for a fee. Children aged 15 and younger eat free breakfast.

Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

Marienkrankenhaus - 0.5 km / 0.3 mi
Alster Lakes - 1.1 km / 0.7 mi
Schauspielhaus - 1.4 km / 0.9 mi
Mundsburg Center - 1.4 km / 0.9 mi
Ohnsorg Theater - 1.5 km / 0.9 mi
Moenckebergstrasse - 1.6 km / 1 mi
Hamburger Kunsthalle - 1.7 km / 1.1 mi
Inner Alster Lake - 2.1 km / 1.3 mi
Europa Passage - 2.2 km / 1.4 mi
St. Peter's Church - 2.3 km / 1.4 mi
Jungfernstieg - 2.4 km / 1.5 mi
Rathausmarket - 2.4 km / 1.5 mi
Hamburg City Hall - 2.5 km / 1.6 mi
Neuer Wall - 2.5 km / 1.6 mi
German Customs Museum - 2.6 km / 1.6 mi

The preferred airport for Novotel Hamburg City Alster is Hamburg Airport (HAM) - 10.6 km / 6.6 mi

Business Amenities

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. This hotel has 7 meeting rooms available for events. Self parking (subject to charges) is available onsite.

National Ratings

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

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Facilities

Dry cleaning/laundry service
Comprehensive recycling policy
Bulk dispenser for toiletries
Vegetarian breakfast available
Children eat free breakfast - 15
Biodegradable/compostable stirrers
No single-use plastic straws
No single-use plastic soda bottles
Number of meeting rooms - 7
No single-use plastic stirrers
Swimming nearby
Reusable cups only
Reusable tableware only
Biodegradable/compostable straws
Sailing nearby
No single-use plastic water bottles
Free WiFi
Number of bars/lounges - 1
Designated smoking areas
Tours/ticket assistance
Internet access - wireless
Eco-friendly toiletries
Vegetable garden
At least 80% of all lighting comes from LEDs
Eco-friendly cleaning products provided
LED light bulbs
Vegan menu options available
Vegetarian menu options available
Multilingual staff
Electric car charging station
Breakfast available (surcharge)
Laundry facilities
Elevator
Fitness facilities
Locally-sourced food on site (80% or more)
Sustainability/community reinvestment (10% revenue or more)
Covered parking
Organic food
Wheelchair accessible (may have limitations)
Banquet hall
Humane animal treatment
Vending machine
Meeting rooms
Change of bed sheets (on request)
Television in common areas
Change of towels (on request)
Garden
Full-service spa
Children's toys
Water-efficient showers only
Children's games
Luggage storage
24-hour front desk
Number of restaurants - 1
Housekeeping on request
Spa services on site
Safe-deposit box at front desk
Sauna
Steam room
Self parking (surcharge)

Helpful Information

Check-in / Check-out
Check-in from: 3:00 PM
Check-out until: 12:00 PM
Additional check-in information
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • Cashless transactions are available
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • This property provides breakfast for children age 5 and younger. Children age 6-15 years old receive breakfast for a reduced rate. Children age 16 and older are charged as adults.
Check-in Special Instructions
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. Guests who book a breakfast Included rate plan receive breakfast for 2 children up to 5 years old. Additional guests are charged for breakfast.
Optional Fees
  • Fee for buffet breakfast: approximately EUR 27 for adults and EUR 5 for children
  • Covered self parking fee: EUR 26 per day (in/out privileges)
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Know Before You Go
  • Up to 2 children 5 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Parking height restrictions apply.
  • Cashless payment methods are available for all transactions.
  • Contactless check-out is available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Guest rating

8.6
Good
980 reviews
Value
6.6
Comfort
8.2
Overall
8.6
Service
8.8
Location
8.6
Amenities
8.8
Condition
8.6
Cleanliness
8.8
Neighborhood
7.8
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