Best Western Premier Alsterkrug Hotel

Alsterkrugchaussee 277, Hamburg, Germany
Good
238 reviews
8.4

Check-in dates

07.10.2026
to
08.10.2026

Guests and Rooms

2 adults · 0 children · 1 room
Location

Located in Hamburg (Hamburg-Nord), Best Western Premier Alsterkrug Hotel is within a 10-minute drive of Hagenbeck Zoo and Hamburg Messe and Congress. This luxury hotel is 5.1 mi (8.2 km) from Hamburg City Hall and 5.3 mi (8.5 km) from Reeperbahn.

Amenities

Take time to pamper yourself with a visit to the full-service spa. You can take advantage of recreational amenities such as a sauna, a fitness center, and bicycles to rent. Additional amenities at this hotel include complimentary wireless internet access, a fireplace in the lobby, and tour/ticket assistance.

Rooms

Make yourself at home in one of the 106 individually decorated guestrooms, featuring espresso makers and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as laptop-compatible safes and desks.

Dining

Enjoy German cuisine at Restaurant Alsterkrug, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM for a fee.

Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

Lufthansa Technik AG - 1.2 km / 0.7 mi
Sporthalle Hamburg - 1.7 km / 1.1 mi
Stadtpark - 2 km / 1.2 mi
Planetarium Hamburg - 2 km / 1.3 mi
EKZ Nedderfeld - 2.5 km / 1.5 mi
Eppendorfer Landstrasse - 2.6 km / 1.6 mi
City Nord - 2.9 km / 1.8 mi
Eppendorfer Park - 3 km / 1.8 mi
University Medical Center Hamburg-Eppendorf - 3.3 km / 2.1 mi
Kampnagel - 4 km / 2.5 mi
Alster Lakes - 4.3 km / 2.7 mi
Hagenbeck Zoo - 5.3 km / 3.3 mi
Am Rothenbaum - 5.3 km / 3.3 mi
University of Hamburg - 6 km / 3.7 mi
Planten un Blomen - 6.3 km / 3.9 mi

The nearest airports are:
Hamburg Airport (HAM) - 4.4 km / 2.7 mi
Hamburg Finkenwerder Airport (XFW) - 28.1 km / 17.4 mi
Lübeck (LBC) - 75.3 km / 46.8 mi

Business Amenities

Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. Planning an event in Hamburg? This hotel has 2669 square feet (248 square meters) of space consisting of a conference center and 6 meeting rooms. Self parking (subject to charges) is available onsite.

National Ratings

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

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Facilities

Dry cleaning/laundry service
Garage
Renewable energy source - solar
Comprehensive recycling policy
Vegetarian breakfast available
Eco-friendly cleaning products used
Parking (limited spaces)
Outdoor furniture
No single-use plastic straws
Number of meeting rooms - 6
No single-use plastic stirrers
Swimming nearby
Conference space size (meters) - 248
Electric bicycle charging station
Free WiFi
Bicycle parking available
Number of bars/lounges - 1
Tours/ticket assistance
Fireplace in lobby
All property's electricity comes from renewable sources
Nature reserve
Comprehensive food waste policy
Energy-saving switches
At least 80% of all lighting comes from LEDs
Recycling
LED light bulbs
Vegan menu options available
Vegetarian menu options available
Multilingual staff
Conference center
Electric car charging station
Secured bicycle storage
Breakfast available (surcharge)
Elevator
Fitness facilities
Double-glazing on all windows
Bicycle rentals on site
Canoe on site
Uncovered parking
Fishing nearby
Food and water bowls
Vending machine
Locally-owned & organized tours & activities
Health or beauty spa nearby
Express check-in
Meeting rooms
Well-lit path to entrance
Change of towels (on request)
Garden
Full-service spa
Off-street parking
Water-efficient toilets only
Wheelchair accessible – no
Water-efficient showers only
Luggage storage
Express check-out
24-hour front desk
Number of restaurants - 2
Golfing nearby
Rowing or canoeing on site
Smoke-free property
Safe-deposit box at front desk
Sauna
Hiking/biking trails nearby
Steam room
Kayaking nearby
Self parking (surcharge)
Conference space
Terrace
Conference space size (feet) - 2669

Helpful Information

Check-in / Check-out
Check-in from: 3:00 PM
Check-out until: 11:00 AM
Additional check-in information
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, sofa beds, and onsite parking
  • This property accepts credit cards, mobile payments, and cash
  • This property uses solar energy, plus eco-friendly cleaning products
  • Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Check-in Special Instructions
This property offers transfers from the cruise terminal (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
Optional Fees
  • Fee for buffet breakfast: approximately EUR 27 per person
  • Uncovered self parking fee: EUR 7 per day
  • Covered valet parking fee: EUR 17 per day
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: EUR 40 (subject to availability)
  • Rollaway bed fee: EUR 69 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Know Before You Go
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
  • A car is not required for transportation to and from this property.
  • Parking height restrictions apply.

Guest rating

8.4
Good
238 reviews
Value
7.4
Comfort
8.4
Overall
8.4
Service
8.6
Location
7.6
Amenities
8.4
Condition
8.6
Cleanliness
9.0
Neighborhood
7.4
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