Mercure Hotel Aachen Europaplatz

Joseph-von-Görres-Straße 21, Aachen, Germany
Good
537 reviews
8.4

Check-in dates

07.10.2026
to
08.10.2026

Guests and Rooms

2 adults · 0 children · 1 room
Location

With a stay at Mercure Hotel Aachen Europaplatz in Aachen (Aachen-Mitte), you'll be within a 5-minute drive of Carolus Thermen Bad Aachen and RWTH Aachen University. This hotel is 1.8 mi (2.8 km) from Hauptstadion and 1.9 mi (3.1 km) from Ponttor.

Amenities

Take advantage of recreation opportunities including a seasonal outdoor pool and bicycles to rent. Additional features at this hotel include complimentary wireless internet access, gift shops/newsstands, and a fireplace in the lobby.

Rooms

Make yourself at home in one of the 119 air-conditioned rooms featuring LCD televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Dining

Satisfy your appetite for lunch or dinner at AIXcellence, a restaurant which specializes in international cuisine, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.

Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

Ludwig Forum - 0.6 km / 0.3 mi
Carolus Thermen Bad Aachen - 1.1 km / 0.7 mi
Eurogress Aachen - 1.5 km / 0.9 mi
Suermondt Ludwig Museum - 1.5 km / 0.9 mi
St. Nikolaus Church - 1.7 km / 1.1 mi
Waldpark Lousberg - 1.9 km / 1.2 mi
Elisenbrunnen - 2 km / 1.2 mi
Couven Museum - 2 km / 1.3 mi
Aachen Town Hall - 2.1 km / 1.3 mi
Rathaus - 2.1 km / 1.3 mi
Katschhof - 2.1 km / 1.3 mi
Theater Aachen - 2.1 km / 1.3 mi
RWTH Aachen University - 2.1 km / 1.3 mi
New Tivoli Stadium - 2.1 km / 1.3 mi
Aachen Cathedral - 2.2 km / 1.4 mi

The nearest airports are:
Maastricht (MST-Maastricht - Aachen) - 49 km / 30.5 mi
Liege (LGG) - 75 km / 46.6 mi
Cologne - Bonn Airport (CGN) - 81.3 km / 50.5 mi

The preferred airport for Mercure Hotel Aachen Europaplatz is Cologne - Bonn Airport (CGN).

Business Amenities

Featured amenities include complimentary wired internet access, a 24-hour business center, and complimentary newspapers in the lobby. Planning an event in Aachen? This hotel has 4133 square feet (384 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.

Renovations

The following facilities are closed seasonally each year. They will be closed from December 28 to January 11:

  • One of the dining venues
  • Bar/Lounge
The property is closed: Christmas Eve, Christmas Day, New Year's Eve, and New Year's Day.

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Facilities

Dry cleaning/laundry service
Gift shops or newsstand
Renewable energy source - solar
Comprehensive recycling policy
Renewable energy source - wind
Vegetarian breakfast available
RV, bus, truck parking (surcharge)
Eco-friendly cleaning products used
Biodegradable/compostable stirrers
No single-use plastic straws
No single-use plastic soda bottles
No single-use plastic stirrers
Conference space size (meters) - 384
Reusable cups only
Reusable tableware only
Free wired internet
Biodegradable/compostable straws
No single-use plastic water bottles
Free WiFi
Bicycle parking available
Number of bars/lounges - 1
Bicycle rentals nearby
Tours/ticket assistance
Fireplace in lobby
Comprehensive food waste policy
Eco-friendly toiletries
At least 80% of all lighting comes from LEDs
Eco-friendly cleaning products provided
Recycling
LED light bulbs
Vegan menu options available
Living plant wall
No accessible shuttle
Vegetarian menu options available
Multilingual staff
Secured bicycle storage
Breakfast available (surcharge)
Barbecue grill(s)
Laundry facilities
Elevator
Double-glazing on all windows
Locally-sourced food on site (80% or more)
Sustainability/community reinvestment (10% revenue or more)
Bicycle rentals on site
Guest education on local ecosystems and culture
Organic food
Showcase for local artists
Wheelchair accessible (may have limitations)
Casino nearby
Banquet hall
Humane animal treatment
Food and water bowls
Locally-owned & organized tours & activities
Health or beauty spa nearby
Reception hall
Meeting rooms
Change of bed sheets (on request)
Television in common areas
Change of towels (on request)
Picnic area
Garden
Free newspapers in lobby
Water-efficient toilets only
Couples/private dining
Water-efficient showers only
Luggage storage
Business center
24-hour front desk
Number of restaurants - 1
Housekeeping on request
Outdoor seasonal pool
Smoke-free property
Safe-deposit box at front desk
Self parking (surcharge)
Conference space
Terrace
Computer station
Pool sun loungers
Conference space size (feet) - 4133
24-hour business center

Helpful Information

Check-in / Check-out
Check-in from: 3:00 PM
Check-out until: 12:00 PM
Additional check-in information
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards, mobile payments, and cash
  • Mobile payment options include: Apple Pay
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Cashless transactions are available
  • This property uses wind and solar energy, plus eco-friendly cleaning products
  • Safety features at this property include a smoke detector and a first aid kit
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Check-in Special Instructions
Front desk staff will greet guests on arrival. At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination.
Optional Fees
  • Fee for buffet breakfast: approximately EUR 23 per person
  • Self parking fee: EUR 13 per night (in/out privileges)
  • Pet fee: EUR 18 per pet, per day
  • Service animals are exempt from fees
  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Know Before You Go
  • The seasonal pool will be open from May to September.
  • Up to 3 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.
  • At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Guest rating

8.4
Good
537 reviews
Value
7.8
Comfort
8.4
Overall
8.4
Service
8.6
Location
7.6
Amenities
8.4
Condition
8.4
Cleanliness
9.0
Neighborhood
7.2
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