The Fairmont Empress

721 Government Street, Victoria, Canada
Good
1249 reviews
8.8

Check-in dates

07.10.2026
to
08.10.2026

Guests and Rooms

2 adults · 0 children · 1 room
Location

Fairmont Empress is in the heart of Victoria, within a 5-minute walk of Maritime Museum of British Columbia and Victoria Bug Zoo. This family-friendly hotel is 0.2 mi (0.4 km) from British Columbia Parliament Building and 0.3 mi (0.4 km) from Victoria Harbour.

Amenities

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a health club, an indoor pool, and a hot tub. Additional features at this Edwardian hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.

Rooms

Make yourself at home in one of the 431 air-conditioned rooms featuring minibars and flat-screen televisions. Your pillowtop bed comes with down comforters and premium bedding. Wireless internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature designer toiletries and hair dryers.

Dining

Satisfy your appetite with American cuisine at Q at the Empress, one of the hotel's 2 restaurants. Wrap up your day with a drink at the bar/lounge. Full breakfasts are available daily from 6:30 AM to 11:00 AM for a fee.

Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

Government Street - 0.1 km / 0.1 mi
Greater Victoria Visitors & Convention Bureau - 0.1 km / 0.1 mi
Miniature World - 0.2 km / 0.1 mi
Maritime Museum of British Columbia - 0.2 km / 0.2 mi
Royal BC Museum - 0.3 km / 0.2 mi
Victoria Bug Zoo - 0.3 km / 0.2 mi
Bay Centre - 0.3 km / 0.2 mi
Thunderbird Park - 0.3 km / 0.2 mi
British Columbia Parliament Building - 0.3 km / 0.2 mi
Victoria Conference Centre - 0.4 km / 0.2 mi
Victoria Harbour - 0.5 km / 0.3 mi
Legislative Assembly of British Columbia - 0.5 km / 0.3 mi
Greater Victoria Public Library - 0.5 km / 0.3 mi
Bastion Square - 0.6 km / 0.3 mi
Beacon Hill Park - 0.6 km / 0.4 mi

The nearest airports are:
Victoria, BC (YWH-Victoria Inner Harbour Seaplane Base) - 0.3 km / 0.2 mi
Victoria Intl. Airport (YYJ) - 26.8 km / 16.6 mi
Roche Harbor, WA (RCE) - 273.4 km / 169.9 mi
Friday Harbor, WA (FRD) - 260.1 km / 161.6 mi
Friday Harbor, WA (FBS-Friday Harbor Sea Plane Base) - 258 km / 160.3 mi

The preferred airport for Fairmont Empress is Victoria Intl. Airport (YYJ).

Business Amenities

Featured amenities include a 24-hour business center, limo/town car service, and express check-in. Planning an event in Victoria? This hotel has 22600 square feet (2100 square meters) of space consisting of a conference center and meeting rooms. Guests may use a cruise ship terminal shuttle for a surcharge, and self parking (subject to charges) is available onsite.

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Facilities

Renewable energy source - solar
Grey water recycling system
Sailing nearby
Free WiFi
Bicycle parking available
Number of bars/lounges - 1
Number of hot tubs - 1
Number of indoor pools - 1
Tours/ticket assistance
Ferry terminal shuttle (surcharge)
Cruise terminal shuttle (surcharge)
All property's electricity comes from renewable sources
Comprehensive food waste policy
Energy-saving switches
Eco-friendly toiletries
Vegetable garden
At least 80% of all lighting comes from LEDs
Eco-friendly cleaning products provided
Recycling
LED light bulbs
Vegan menu options available
No accessible shuttle
Vegetarian menu options available
Multilingual staff
Conference center
Electric car charging station
Breakfast available (surcharge)
Laundry facilities
Fitness facilities
Locally-sourced food on site (80% or more)
Sustainability/community reinvestment (10% revenue or more)
Bicycle rentals on site
Organic food
Showcase for local artists
Banquet hall
Ballroom
Wheelchair accessible
Humane animal treatment
Vending machine
Locally-owned & organized tours & activities
Express check-in
Picnic area
Garden
Free newspapers in lobby
Wedding services
Shopping mall on site
Art gallery on site
Wheelchair accessible – no
Designer stores on site
Water-efficient showers only
Luggage storage
Express check-out
Porter/bellhop
Business center
24-hour front desk
Scooter/moped rentals nearby
Housekeeping on request
Terrace
Hair salon
ATM/banking
Concierge services
Dry cleaning/laundry service
Gift shops or newsstand
Shopping on site
Comprehensive recycling policy
Vegetarian breakfast available
Biodegradable/compostable stirrers
No single-use plastic straws
No single-use plastic soda bottles
No single-use plastic stirrers
Conference space size (meters) - 2100
Reusable cups only
Reusable tableware only
Biodegradable/compostable straws
Limo or town car service available
No single-use plastic water bottles
Designated smoking areas
Golf lessons available nearby
Water dispenser
Ecotours nearby
Coffee/tea in common areas
Mountain biking nearby
Food and water bowls
Meeting rooms
Change of bed sheets (on request)
Spa treatment room(s)
Health club
Change of towels (on request)
Full-service spa
Number of restaurants - 2
Golfing nearby
Safe-deposit box at front desk
Sauna
Children's pool
Hiking/biking trails nearby
Steam room
Kayaking nearby
Self parking (surcharge)
Conference space
Valet parking (surcharge)
Pool sun loungers
Conference space size (feet) - 22600
24-hour business center

Helpful Information

Check-in / Check-out
Check-in from: 4:00 PM
Check-out until: 11:00 AM
Additional check-in information
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards, debit cards, and cash
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Cashless transactions are available
  • This property uses solar energy, plus a grey water recycling system
  • Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • The photos are representative of rooms offered and may differ from the actual room received.
Check-in Special Instructions
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Optional Fees
  • Fee for full breakfast: approximately CAD 20 to 40 for adults, and CAD 10 to 20 for children
  • Fee for in-room wireless internet: CAD 14.95 per night (rates may vary)
  • Self parking fee: CAD 35.00 per day (in/out privileges)
  • Valet parking fee: CAD 49.00 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Know Before You Go
  • Pool access available from 5:00 AM to 11:00 PM.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Up to 3 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
  • Cashless payment methods are available for all transactions.
  • Contactless check-out is available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Guest rating

8.8
Good
1249 reviews
Comfort
9.2
Overall
8.8
Service
9.2
Amenities
9.0
Condition
9.0
Cleanliness
9.4
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