Kempinski Hotel Grand Arena Bansko

Pirin Street 96, Bansko, Bulgaria
Superb
255 reviews
9.4

Check-in dates

07.10.2026
to
08.10.2026

Guests and Rooms

2 adults · 0 children · 1 room
Location

When you stay at Kempinski Hotel Grand Arena in Bansko, you'll be in a shopping district, just steps from Bansko Ski Resort and Bansko Gondola Lift. This family-friendly hotel is 0.2 mi (0.3 km) from Pirin National Park Visitor Center and 0.3 mi (0.5 km) from Vihren.

Amenities

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the convenience of ski-in/ski-out access at this hotel, which also features a health club and an outdoor pool. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge). Getting to nearby attractions is a breeze with the area shuttle (surcharge).

Rooms

Make yourself at home in one of the 123 guestrooms featuring minibars and LCD televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms with separate bathtubs and showers feature deep soaking bathtubs and complimentary toiletries.

Dining

Enjoy international cuisine at Gallery Restaurant, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the 2 coffee shops/cafes. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. A complimentary buffet breakfast is served daily from 7:00 AM to 10:30 AM.

Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

Bansko Ski Resort - 0.1 km / 0.1 mi
Bansko Gondola Lift - 0.3 km / 0.2 mi
Vihren - 0.5 km / 0.3 mi
Pirin National Park Visitor Center - 0.5 km / 0.3 mi
Ice Rink Bansko - 1 km / 0.6 mi
Museum of Otets Paisii Hilendarski - 1.3 km / 0.8 mi
Paisii Hilendarski Historical Center - 1.3 km / 0.8 mi
House Museum of Neofit Rilski - 1.4 km / 0.9 mi
Sveta Troitsa Church - 1.5 km / 0.9 mi
Bansko Permanent Icon Exhibition - 1.6 km / 1 mi
Velyanov’s House - 1.6 km / 1 mi
House Museum of Nikola Vaptsarov - 1.8 km / 1.1 mi
Holy Trinity Church - 1.8 km / 1.1 mi
Chapel of the Holy Virgin - 1.8 km / 1.1 mi
Banderitsa Meadow - Mezhdinna - 6.7 km / 4.2 mi

The preferred airport for Kempinski Hotel Grand Arena is Sofia Airport (SOF) - 188.7 km / 117.3 mi

Business Amenities

Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Bansko? This hotel has 2691 square feet (250 square meters) of space consisting of conference space and 4 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.

Show more

Facilities

Eco-friendly cleaning products used
Babysitting or childcare (surcharge)
Free WiFi
Bicycle parking available
Number of bars/lounges - 2
Number of poolside bars - 1
Number of outdoor pools - 1
Ski storage
Number of indoor pools - 1
Wheelchair accessible parking
Snowboarding nearby
Tours/ticket assistance
Comprehensive food waste policy
Energy-saving switches
Eco-friendly toiletries
At least 80% of all lighting comes from LEDs
Eco-friendly cleaning products provided
Accessible airport shuttle
Recycling
LED light bulbs
Wheelchair-accessible lounge
Vegetarian menu options available
Wheelchair-accessible on-site restaurant
Outdoor tennis courts - 1
Visual alarms in hallways
Horse riding nearby
Multilingual staff
Ice skating nearby
Wheelchairs available on site
Mountain climbing nearby
Evening entertainment
Wheelchair-accessible meeting spaces/business center
Number of coffee shops/cafes - 2
Laundry facilities
Rafting nearby
Children's club (free)
Elevator
Safari nearby
Supervised childcare/activities (free)
Double-glazing on all windows
Locally-sourced food on site (80% or more)
Bicycle rentals on site
Games
Banquet hall
Wheelchair-accessible concierge desk
Locally-owned & organized tours & activities
Wheelchair-accessible van parking
Wheelchair-accessible path to elevator
Wheelchair-accessible spa
Wheelchair-accessible registration desk
Wheelchair-accessible fitness center
Television in common areas
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Well-lit path to entrance
Hiking/biking trails on site
Garden
Stair-free path to entrance
Free newspapers in lobby
Wedding services
24-hour fitness facilities
Water-efficient toilets only
Designer stores on site
Water-efficient showers only
Luggage storage
Porter/bellhop
Business center
24-hour front desk
Archery on site
Playground on site
Library
Terrace
Tennis on site
Hair salon
ATM/banking
Concierge services
Dry cleaning/laundry service
Gift shops or newsstand
Shopping on site
Comprehensive recycling policy
Vegetarian breakfast available
Number of meeting rooms - 4
Conference space size (meters) - 250
Downhill skiing on site
Fireplace in lobby
Free buffet breakfast
Airport transportation (surcharge)
Golf lessons available nearby
Snowmobiling nearby
Free breakfast
Ski equipment rental shops nearby
Ski lessons available nearby
Ski-in/ski-out access
Daily
Barbecue grill(s)
Turkish bath/Hammam
Ecotours nearby
Coffee/tea in common areas
Snowshoeing nearby
Mountain biking nearby
Wheelchair accessible (may have limitations)
Casino nearby
Fishing nearby
Food and water bowls
Meeting rooms
Spa treatment room(s)
Health club
Full-service spa
Ski passes available
Area shuttle (surcharge)
Rock climbing nearby
Billiards or pool table
Lifeguard on site
Number of restaurants - 3
Outdoor seasonal pool
Golfing nearby
Smoke-free property
Safe-deposit box at front desk
Snack bar/deli
Sauna
Children's pool
Steam room
Hot springs nearby
Self parking (surcharge)
Conference space
Valet parking (surcharge)
Pool sun loungers
Wheelchair accessible path of travel
Conference space size (feet) - 2691

Helpful Information

Check-in / Check-out
Check-in from: 3:00 PM
Check-out until: 12:00 PM
Additional check-in information
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards, debit cards, and cash
  • Cashless transactions are available
  • This property uses eco-friendly cleaning products
  • Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Check-in Special Instructions
Front desk staff will greet guests on arrival.
Optional Fees
  • Airport shuttle fee: EUR 180 per person (one-way)
  • Self parking fee: EUR 5 per day
  • Valet parking fee: EUR 10 per day
  • Pet fee: EUR 20 per pet, per night plus EUR 25 one-time cleaning fee
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 35 per night
  • Rollaway bed fee: EUR 70 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Know Before You Go
  • The seasonal pool will be open from June to October.
  • Pool access available from 9:00 AM to 9:00 PM.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.
  • Children 6 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Cashless payment methods are available for all transactions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Guest rating

9.4
Superb
255 reviews
Value
8.0
Comfort
9.2
Overall
9.4
Service
9.4
Location
9.8
Amenities
9.2
Condition
9.2
Cleanliness
9.4
Neighborhood
9.0
Share:

Recommended hotels

Hotels, carefully selected by our team.



© 2026 Planet EOOD. All rights reserved.

Powered by

HotelHero Logo

hotelhero