Mercure Wien Westbahnhof

Felberstrasse 4, Vienna, Austria
Good
796 reviews
7.8

Check-in dates

07.10.2026
to
08.10.2026

Guests and Rooms

2 adults · 0 children · 1 room
Location

With a stay at Hotel Mercure Wien Westbahnhof, you'll be centrally located in Vienna, within a 5-minute drive of Schönbrunn Palace and Vienna Christmas Market. This hotel is 0.4 mi (0.6 km) from Wiener Stadthalle and 3.8 mi (6.1 km) from St. Stephen's Cathedral.

Amenities

Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a banquet hall.

Rooms

Stay in one of 252 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones and desks, and housekeeping is provided daily.

Dining

Enjoy a meal at Westside or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.

Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

Mariahilfer Street - 0.3 km / 0.2 mi
Wiener Stadthalle - 0.6 km / 0.4 mi
Lugner City - 0.6 km / 0.4 mi
Raimund Theater - 0.8 km / 0.5 mi
Haus des Meeres - 1.4 km / 0.9 mi
MuseumsQuartier - 1.9 km / 1.2 mi
Leopold Museum - 1.9 km / 1.2 mi
Naschmarkt - 1.9 km / 1.2 mi
Vienna Technical Museum - 2 km / 1.3 mi
Maria Theresa Square - 2.1 km / 1.3 mi
Museum of Natural History - 2.1 km / 1.3 mi
Volkstheater - 2.1 km / 1.3 mi
Museum of Art History - 2.1 km / 1.3 mi
Ottakringer Brewery - 2.3 km / 1.4 mi
Hofburg Imperial Palace - 2.3 km / 1.4 mi

The preferred airport for Hotel Mercure Wien Westbahnhof is Vienna International Airport (VIE) - 23.1 km / 14.3 mi

Business Amenities

Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Vienna? This hotel has 2799 square feet (260 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.

National Ratings

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

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Facilities

Dry cleaning/laundry service
Comprehensive recycling policy
Bulk dispenser for toiletries
Biodegradable/compostable stirrers
No single-use plastic straws
No single-use plastic soda bottles
No single-use plastic stirrers
Conference space size (meters) - 260
Reusable cups only
Reusable tableware only
Biodegradable/compostable straws
No single-use plastic water bottles
Free WiFi
Number of bars/lounges - 1
Designated smoking areas
Tours/ticket assistance
Eco-friendly toiletries
Vegetable garden
At least 80% of all lighting comes from LEDs
Eco-friendly cleaning products provided
LED light bulbs
Multilingual staff
Breakfast available (surcharge)
Number of coffee shops/cafes - 1
Laundry facilities
Elevator
Double-glazing on all windows
Locally-sourced food on site (80% or more)
Sustainability/community reinvestment (10% revenue or more)
Guest education on local ecosystems and culture
Covered parking
Secured parking
Organic food
Banquet hall
Humane animal treatment
Express check-in
Meeting rooms
Change of bed sheets (on request)
Change of towels (on request)
Free newspapers in lobby
Wheelchair accessible – no
Water-efficient showers only
Luggage storage
Express check-out
Business center
24-hour front desk
Number of restaurants - 1
Housekeeping on request
Safe-deposit box at front desk
Snack bar/deli
Self parking (surcharge)
Conference space
Conference space size (feet) - 2799
24-hour business center
Concierge services

Helpful Information

Check-in / Check-out
Check-in from: 3:00 PM
Check-out until: 11:30 AM
Additional check-in information
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Check-in Special Instructions
Front desk staff will greet guests on arrival.
Optional Fees
  • Fee for buffet breakfast: approximately EUR 24 per person
  • Covered self parking fee: EUR 25 per day
  • Pet fee: EUR 10 per pet, per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Know Before You Go
  • One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Parking height restrictions apply.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Guest rating

7.8
Good
796 reviews
Value
7.4
Comfort
7.4
Overall
7.8
Quality
6.6
Service
8.0
Location
8.8
Amenities
7.2
Condition
7.4
Cleanliness
8.2
Neighborhood
7.8
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