Hotel Grand Chancellor Townsville

334 Flinders Street, Townsville, Australia
Good
959 reviews
8.4

Check-in dates

07.10.2026
to
08.10.2026

Guests and Rooms

2 adults · 0 children · 1 room
Location

With a stay at Hotel Grand Chancellor Townsville, you'll be centrally located in Townsville, just a 3-minute walk from Perc Tucker Regional Gallery and 8 minutes by foot from Maritime Museum of Townsville. This hotel is 0.7 mi (1.1 km) from The Strand Beach and 0.7 mi (1.1 km) from ReefHQ.

Amenities

Enjoy recreation amenities such as a 24-hour fitness center or take in the view from a terrace. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services.

Rooms

Make yourself at home in one of the 200 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Dining

Grab a bite to eat at Sugar Shaker Restaurant, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Buffet breakfasts are served on weekdays from 6:30 AM to 9:30 AM and on weekends from 6:30 AM to 10 AM for a fee.

Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

Perc Tucker Regional Gallery - 0.2 km / 0.1 mi
Maritime Museum of Townsville - 0.7 km / 0.4 mi
Museum of Tropical Queensland - 0.7 km / 0.4 mi
Cultural Centre Townsville - 0.7 km / 0.5 mi
ReefHQ - 0.7 km / 0.5 mi
Catholic Diocese of Townsville - 0.8 km / 0.5 mi
Castle Hill - 0.9 km / 0.6 mi
The Strand Beach - 1.1 km / 0.7 mi
Magnetic Island Ferry Terminal - 1.2 km / 0.7 mi
Strand Waterpark - 1.3 km / 0.8 mi
Queensland Country Bank Stadium - 1.4 km / 0.9 mi
Queens Gardens - 1.5 km / 0.9 mi
Townsville Entertainment & Convention Centre - 1.7 km / 1 mi
Strand Park - 1.7 km / 1.1 mi
Reid Park Street Circuit - 1.8 km / 1.1 mi

The preferred airport for Hotel Grand Chancellor Townsville is Townsville, QLD (TSV) - 6.8 km / 4.2 mi

Business Amenities

Featured amenities include a business center, express check-in, and express check-out. Event facilities at this hotel consist of conference space and meeting rooms. Self parking (subject to charges) is available onsite.

National Ratings

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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Facilities

Dry cleaning/laundry service
Wheelchair accessible (may have limitations)
Banquet hall
Express check-in
Meeting rooms
Wheelchair-accessible registration desk
Free WiFi
Scuba diving nearby
Number of bars/lounges - 1
Free newspapers in lobby
Tours/ticket assistance
Wedding services
24-hour fitness facilities
Boat tours nearby
Free WiFi (limited) device count - 2
Luggage storage
Express check-out
Business center
24-hour front desk
Breakfast available (surcharge)
Number of restaurants - 1
Golfing nearby
Smoke-free property
Safe-deposit box at front desk
Snorkeling nearby
Laundry facilities
Hiking/biking trails nearby
Offsite parking discounted rates available
Kayaking nearby
Elevator
Self parking (surcharge)
Conference space
Terrace
Wheelchair accessible path of travel
Concierge services

Helpful Information

Check-in / Check-out
Check-in from: 3:00 PM
Check-out until: 11:00 AM
Additional check-in information
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts only chip-and-PIN credit cards for onsite payments
  • This property accepts credit cards and debit cards; cash is not accepted
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Safety features at this property include a fire extinguisher, a first aid kit, and window guards
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • WiFi is limited to 250 MB for 2 devices, per day. A surcharge applies for additional usage.
Check-in Special Instructions
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. Mobile payments, including Apple Pay, Android Pay, or Digital Wallet, are not accepted for payment or pre-authorizations. Guests must present a valid, physical debit or credit card at check-in with a matching photo ID.
Mandatory Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 200 per accommodation, per stay

We have included all charges provided to us by the property.

Optional Fees
  • Fee for buffet breakfast: approximately AUD 29 for adults and AUD 14.50 for children
  • Self parking fee: AUD 15.00 per day (in/out privileges)
  • Late check-out fee: AUD 30 (subject to availability)
  • Rollaway bed fee: AUD 40.0 per day
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Know Before You Go
  • Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Free WiFi in public areas has a 2-device limit.
  • Parking height restrictions apply.
  • Contactless check-out is available.

Guest rating

8.4
Good
959 reviews
Comfort
8.8
Overall
8.4
Service
9.0
Location
10.0
Amenities
8.4
Condition
8.2
Cleanliness
8.8
Neighborhood
9.0
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